02086190070

Dear All,

As this thread has become clogged with irrelevance from a number of posters I would just like to take this opportunity to remind our valued customers that we have a UK managed email address available for anyone with a genuine complaint.

Please write to complaints@sandawellbeing.com and Bali who monitors the box has complete authority to rectify any issue raised.  She reports directly to the Chairman so please do utilise this box to get any complaint heard and professionally dealt with.

Kind regards

Head of UK Compliance - Sanda Wellbeing Ltd

Dear All,

Such " irrelevances" include warning from the NHS and Thames Valley Police:

-----
www.bicesterhc.co.uk/latest_news.htm
Telephone Scam Warning

Thames Valley Police have warned us about a telephone scam currently occurring in the Oxford and Bicester area. People are receiving telephone calls purporting to be from the Bicester Health Centre, offering an opportunity to purchase Rose Hip syrup to help with arthritis.

The Health Centre will never telephone patients to sell medication. If you receive such a call, we strongly urge you DO NOT give any personal details or financial information, just hang up. If you wish, please report the call to the police.

(Updated 27 July 2010)
------
It is doubtful if your complaint will receive more than a cursory groan as can be evidenced from the huge number of complaints stretching back two years:
https://whocallsme.com/Phone-Number.aspx/02086190070

However, if you are inclined to compalin, there's nothing like complaining to the Chairman Ajit Patel:
(from http://whois.domaintools.com/yourwellness.net)
Ajit Patel
Sanda Wellness
Burleigh House Farm
Burleigh Lane
Crawley Down
Crawley
West Sussex
RH10 4LF

Remember, Scam Savvy is Health and Wealth Savvy!

Do you really have nothing better to do than to sit on this website and repsond to everyone who has something to say.

You REALLY need to go and socialise a bit more!!!!!!! Maybe then the WhoCallsMe website will not be the be all and end all of your life

A lady by the name of Olivia who sounds Indian rang me tonight and I asked how she got my number

I have just read some of these messages from people and I have been told the price for Rosex was £30 but being a pensioner I could have them for £15, I cannot believe the difference in pricing, so it must really be a scam of how much are these people worth, and how stupid are they.  I will definitely not buy from them The number was 02086190075 and Olivia.  If they ring me back I will put the phone down, She even ahd the cheek to say I would buy jher a box of chocolates at least 3 times for the pain relief I will get.

Useful information to combat Sanda Wellbeing cold calls, over-charging etc

REGISTERED UK ADDRESS:
Sanda Wellbeing Ltd
c/o: Kishens Accountants
3, Montpelier Avenue,
Bexley,
Kent,
DA5 3AP

VAT Reg No. 925 6675 90
Companies House Number: 06377623
Date of Incorporation: 20/09/2007

LIABILITIES:
BARCLAYS BANK PLC DEED OF CHARGE OVER CREDIT BALANCES - OUTSTANDING on 19 Oct 2010
Value: 800,000 GBP

BANKERS:
BARCLAYS BANK PLC
14 Bexley High Street    
Bexley
Kent
DA5 1AF
Sort Code: 20-06-72

REGISTERED OFFICE STREET VIEW:
http://goo.gl/caMAp  

SANDA GROUP SUSSEX HEADQUATERS:
(from http://whois.domaintools.com/yourwellness.net)
Sanda Wellness
Burleigh House Farm
Burleigh Lane
Crawley Down
Crawley
West Sussex
RH10 4LF

ASSOCIATED PEOPLE:
Ajit Patel Chairman (Ajit Ramanlal Patel) (of NHS & SFO Goldshield infamy)
www.google.com/search?q="Ajit+Ramanlal+Patel"
www.google.com/search?q="Ajit+Patel"
Susan McDonald Co-Director
Bali Bailey PA to the Chairman
Michael Kitt Compliance

ASSOCIATED COMPANIES:
05646315 Kishens Limited  www.kishens.co.uk
(previously known as Goldshield Business Solutions Limited)

INDIAN CALL CENTRE CLIENT DETAILS:
Sanda Wellbeing Pvt. Ltd.
G-3, Akruti Centre Point, MIDC,
Andheri-East, Mumbai-400093, India

ASSOCIATED TELEPEST PHONE NUMBERS:
Telecoms carrier: Gamma Telecom Holdings Ltd 04287779:
01280730030 https://whocallsme.com/Phone-Number.aspx/01280730030

Carrier: Global Crossing (UK) Tellecommunications Limited 02495998:
02085889524 https://whocallsme.com/Phone-Number.aspx/02085889524
02085889525 https://whocallsme.com/Phone-Number.aspx/02085889525

Telecoms carrier: DRD Communications Ltd 03545257:
02086190070 https://whocallsme.com/Phone-Number.aspx/02086190070
02086190071 https://whocallsme.com/Phone-Number.aspx/02086190071
0442086190071 https://whocallsme.com/Phone-Number.aspx/0442086190071
02086190072 https://whocallsme.com/Phone-Number.aspx/02086190072
02086190073 https://whocallsme.com/Phone-Number.aspx/02086190073
02086190074 https://whocallsme.com/Phone-Number.aspx/02086190074
02086190075 https://whocallsme.com/Phone-Number.aspx/02086190075
02086190745 https://whocallsme.com/Phone-Number.aspx/02086190745
02086190746 https://whocallsme.com/Phone-Number.aspx/02086190746

ASSOCIATED SANDA WEBSITES:
www.ajitpatel.com  email via http://whois.domaintools.com/ajitpatel.com
www.one-everyday.com
www.sandaexcellence.com
www.sandaholdings.com
www.sandahotels.com
www.sandawellness.com
www.sandawellbeing.com email via: http://whois.domaintools.com/sandawellbeing.com
www.savvyoflondon.com
www.teamfactor.com
www.thebeachhousegoa.com
www.yourwellness.net email via: http://whois.domaintools.com/yourwellness.net
www.yourwellnessdays.com

BRANDS / TRADING NAMES:
The Health Centre
Sanda Wellness
Sanda Wellwise
Wellwise
Wellness
The Wellness Centre
The Well Woman Centre
The WellWoman Centre
Your Wellness Days

PRODUCTS:
Boost Multivitamins
Burn-n-Bind Neopuntia
POMY Pomegranate (Goldshield Brand = Pomex)
Rosex Rose Hip (Goldshield Brand = Rozip)
Superflex
Xtra-Flex Glucosamine
Wellwoman 40 Multivitamins
Wellman 40 Multivitamins

DISTRIBUTION OFFICE & STOCK & ADMIN:
30 - 34 Ball Moor
Celtic Court
Buckingham Industrial Estate
Buckingham
Buckinghamshire
MK18 1RQ

ASSOCIATED  DISTRIBUTION COMPANY NAMES & COMPANIES HOUSE NUMBERS:
03585003 Direct Mail Group Ltd   (Dissolved)
04669333 My Group Direct Limited  :
06760919 Meerkat Distribution Limited
07172895 EU Mailers Limited

DISTRIBUTORS WEBSITES & INFO:
www.meerkatdistribution.com
www.robtex.com/dns/meerkatdistribution.com.html
www.mygroupdirect.com
www.robtex.com/dns/mygroupdirect.com.html

PEOPLE CONNECTED TO THE ABOVE COMPANIES:
http://www.mygroupdirect.com/people-bob.php

---HELP SECTION--

TRADING STANDARDS:
A) for Bucks warehouse address:
Buckinghamshire County Council
Trading Standards
County Hall
Aylesbury
Buckinghamshire
HP20 1UP

Email: tsd@buckscc.gov.uk
Tel: 08454 040506

B) for Bexley accomodation address:
Bexley Heath Trading Standards Office:
2a Hadlow Road
Sidcup
Kent
DA14 4AF

Email: ts.duty@bexley.gov.uk
Tel: 0208-303-7777

NHS DOCTOR'S SCAM ALERTS:
www.npmc.nhs.uk
www.queencamelmedicalcentre.co.uk
www.erypct.nhs.uk/templates/Page.aspx?id=2156
www.mysurgerywebsite.co.uk/new-patients.aspx?p=l83102
www.vinesurgery.co.uk/pdfs/newsletter.pdf
www.stjamesmedicalcentre.co.uk
www.bicesterhc.co.uk/latest_news.htm
www.lpc-online.org.uk/nottinghamshire_lpc/?news_id=2592
www.nhs.uk/Livewell/Pharmacy/Pages/Miraclecures.aspx

NEWSPAPER REPORTS:
www.norwichadvertiser24.co.uk/news/scam_alert_after_arthritis_calls_1_745153
http://www.dailyrecord.co.uk/life/consumer/consumer-problems/2010/09/19/

ADVERTISING STANDARDS AUTHORITY:
After consideration by the ASA of complaints received, the following companies and organisations agreed to amend or withdraw advertising without the need for a formal investigation:
Sanda Wellbeing Ltd t/a Sandawellness : 28 January 2009 : Health and Beauty Magazine

ACTION FRAUD:
http://www.actionfraud.org.uk/fraud-az-health-scams

BBC WARNINGS ON CALL CENTRE FRAUD IN INDIA:
http://news.bbc.co.uk/1/hi/uk/7953401.stm
http://www.bbc.co.uk/programmes/b00rghv1

UK Companies Investigation Branch Reporting Form:
http://www.insolvency.gov.uk/complaintformcib.htm

CRIMESTOPPERS UK:
https://secure.crimestoppers-uk.org/ams.form.anonymous.asp

CONSUMER DIRECT ADVICE ON HEALTH SCAMS:
http://www.consumerdirect.gov.uk/watch_out/Commonscams/miracle-cures/
http://www.consumerdirect.gov.uk/watch_out/Co ... ures/glucobate/

MHRA ADVICE FOR CONSUMERS:
http://www.mhra.gov.uk/Safetyinformation/Gene ... umers/index.htm
http://www.mhra.gov.uk/Safetyinformation/Gene ... cines/index.htm

INFORMATION COMMISSIONER:
http://www.ico.gov.uk/ESDWebPages/Search.asp?EC=1
http://www.ico.gov.uk/complaints/data_protection.aspx

REDRESS ONLINE Small Claims via County Court:
http://www.hmcourts-service.gov.uk/infoabout/claims/index.htm

If you go back to page 1 you'll see that this scam has been going for two years. There's nothing like publicity to change behaviour :-)

The NHS links and Police warning indicate that Sanda Wellbeing is untrustworthy, as well as the scores of complaints going back two years on here. I'm sure that Sanda would welcome you with open arms if you applied to join their cold-calling tele-sales operation - you appear to share the same disregard for the scam victims as you do. :-)

If you were to search for Rosex on ebay, you'd see that the price for Sanda Wellness's Rosex is very elastic and is typically priced at between £4.50 to £4.99 a packet. All new. Scam is great description!

Sanda Wellness? Perhaps you are referring to "...a slip between promise and delivery..."?

Newspaper article on just this in the Goan Observer www.goanobserver.com/toxic.html

Oh the joys of the 'Daily Mail' !My daughter pointed out the following to me on Sunday:

http://thinking-is-dangerous.blogspot.com/200 ... ture-in-pr.html

Rosehips for rosy hips? An adventure in PR and churnalism.

Avid readers of this humble blog should know by now the sort of fodder that boils up a Thinking Is Dangerous blogpost - dodgy quack medicines being touted as wonderdrugs, newspapers taking no notice of integrity and printing anything that pops into their inbox, the rubber-toothed fight by the Advertising Standards Authority to keep things in check, that sort of thing.

Once in a while, a story pops up which presses all the buttons, and with only a whisper of fat-fingered googling, I can sit in amazement watching the pieces of the story happily fall into place like a Christmas morning jigsaw.

Once again we'll turn the TID spotlight to arthritis, the Daily Mail, the ASA, and pretty pennies being made.

Modern medicine, although coming on leaps and bounds, is still a bit duff when it comes to diseases like arthritis. Outwith mechanical intervention, pain management is about all there is, and even then, the painkillers can have side effects and long term effects that aren't much fun.

Put yourself in that position - constant chronic pain, only slightly eased by medication - and suddenly old wives tales, exotic berries and other natural products seem to hold the answer. We can't hope for pill-pushers and nonsense therapy merchants to have much proof, because people buy the dream, not the evidence. We need medicine and knowledge that is evidence-based to be able to base our pain-management approach on treatments that have been shown to be effective. Otherwise, we're throwing our money at the moon.

We start the rosy story off with the Daily Mail, providing another excellent candidate for Dr* T's First Theory as it announces:

Are Rosehips a Remedy from the agony of arthritis? 18/06/2007

It's funny that the Daily Mail should put this in question form - it had already claimed they 'may reduce arthritis agony' in March 2006, 'tackle inflammatory diseases' in December 2006 and 'helps joint pain' in December 2007 - maybe they weren't sure, but just to drive the point home, they decided it was worth telling everyone again in September 2008 that they 'protect the joints from arthritis'.

Why so many touts for the humble hedgerow habitant, rosa canina? Well, it should take you less than 5 seconds to realise that the connection between all the touts is a product called LitoZin.

Here are a few quotes from the Daily Mail report:
A herbal medicine made from rosehips may regenerate joints in people crippled by arthritis, say scientists.
Studies show it can protect the cartilage cells which facilitate joint movement. Researchers claim the red hips - one of nature's richest sources of vitamin C - also improve activity levels by damping down an over-active immune system.

The Swiss studies looked at the action of the sugary fatty acid GOPO, the active ingredient in the rosehip supplement LitoZin. Researchers from the department of human nutrition and health in Basle, Switzerland, measured the effects of different doses on human cartilage cells.
The Department of Human Nutrition & Health in Basel, eh? Which university is that associated with, or indeed, why doesn't it say the name of the organisation? That's probably because the scientists are part of the Department of Human Nutrition & Health at DSM Nutritional Products, Basel, who manufacture i-Flex (nothing to do with Apple) which is marketed in Europe as .... LitoZin. (Press release here)

What a surprise. Now why was that bit left out of the Daily Mail report? The trademark is actually held by Dansk Droge, a Danish company, and perhaps why a lot of the Daily Mail articles refer to scientists in Copenhagen.

Now let me make two important points - firstly, the research may be of an astounding quality and impeccable beyond reproach. However, the fact that Daily Mail hides this information makes me think maybe it isn't. Also the fact that it is "announced at the Osteoarthritis Research Society's International World Congress in Rome" rather than in a peer-reviewed research journal means it's difficult to find out what went on. Secondly, there may well be some active ingredient in rosehips worth looking at, but, as I said above, with products like these, good research does little to enhance the sales, because people are buying a dream, regardless of the evidence. (I'll also remind you that we arthrites seem to be particularly susceptible to placebo). Why bother putting together a large well-run trial, when the same sales can be achieved by 2 or 3 small irrelevant ones?

So to recap, Daily Mail has published, on 5 separate occasions PR fluff from DSM (or their UK distributors - LanesHealth www.litozin.co.uk, or online from www.arthritis-relief.co.uk) citing little/no firm evidence but being suspiciously cagey about where the evidence came from. Such is the state of churnalism in the UK press - the stories we read are there because they help line the pockets of the pill peddlers (and their PR agents) and nothing to do with public service, furtherance of scientific advances or importantly, helping people suffering from arthritis, except to empty their wallets.

One organisation who decided the evidence is absent, is the bastion of company's claims in print and other media, the Advertising Standards Authority. I've written about the ASA on a number of occasions, and praise them from the rooftops. My angst with them is that they have no power and no bite, save producing indirectly a few bits of negative PR.

Healthy Marketing Ltd (trading as Woods Supplements) came up against the ASA this week (15th Oct 2008). A direct mail catalogue had a claim, headlined "Rose-Hips may Ease Arthritic Pain ... ", appearing next to an image of the Daily Mail article headlined "Are rose-hips the answer to the agony of arthritis?", which stated rose hips had an unknown active ingredient that affected the blood cells involved in inflammatory and immune responses. The catalogue contained a myriad of en vogue health supplements which you can enjoy at your leisure.

According to the adjudication, Woods Supplements provided information, abstracts or the references of studies related to the properties of each supplement, including the Rosehip pills, to which the ASA summed up as follows:
We noted some references to clinical trials but that there was not enough information for us to assess whether the trial was valid or supported the claims. We therefore considered the information provided was insufficient to substantiate the claims made about the benefits of the supplements. We concluded the claims had not been substantiated and were therefore misleading.
So there you have it. Unsubstantiated and misleading. In the interests of disclosure, I should mention that I eat rosehip syrup quite often. Not for arthritis, but because rosehip syrup is easy to make, cheap and fantastically tasty with greek yoghurt. Maybe one day the pill peddlers will carry out a well-run clinical trial on rosehips which will warrant me to really indulge.

Just had a call also from a lady called Monica with a very strong Indian Accent whom stated that as soon as someone hits 60years they receive the details from the local GP and are asked to call the patients with arthritis.  

After a 40 min long conversation my mum was left to believe that she was signing up for £14.99p for a three month trial.  Having done so she called me (her daughter) and I immediately researched the details given to found now to be a total scam.  I think the company are totally disgusting preying on pensioners.

Whats worse is the fact that they have been getting away with this behaviour since 2009!

**DO NOT GET CAUGHT UP IN THIS SCAM**

Dear Irene,

Many thanks for your post and I apologise for any misunderstanding.   We are not a medical organisation, our staff do not represent us as such and we most certainly do not get provided any medical details from the NHS.

Obviously I am happy to get any monies paid refunded to you.  Please drop me a mail to complaints@sandawellbeing.com and I will get it organised for you as a matter of urgency.

Kind regards

Bali Bailey
PA to Chairman.

So which organisation or company do you get our heath related details from?

Hi Sarah,

We purchase data from a UK based data supplier and our brief is for names, addresses and telephone numbers only.  We categorically do not hold any NHS records or medical data on any UK resident.

I can only apologise if you have misunderstood that we hold such information.

I hope that helps

Kind regards

Bali

I got a call this morning, she did mention survey - but for some reason i talked to her. Was very helpful with advice over mild asthma & hip condition - but also very patronising, calling me love & darling all the time and assuming I was the stereotypical 99year old frail elderly woman (no offence to you 99year olds out there!). When she'd finished she recommended Rosex Gopo & told me a price of £25 per month - reduced to £14-50 as I was a pensioner. Then she started to say it would be with me within 5-7 days as if i had ordered something. I stopped her there & explained I hadn't ordered anything & that I would consider it after I'd researched further. She then became a saleswoman and the pressure could be felt - she even tried phrasing things differently so that I might give details for them to to post out to me - but she did also tell me the company name& address , the phone number & website address (I think she hoped I wouldn't have a look anywhere else! Finally she told me her name was maria but I could call her by a pet mane "Tiffany" - why would i want to do that i ask myself????
Thanks for the rant - it is a commercial company with a sympathetic approach - but still a sales approach - that doesn't quite work. I will take notice of the advice and investigate a cheap alternative for Rosex - and buy thta - or not - as the case may be.

Thanks!

More Amazon.co.uk Search Results for "rosex gopo"
    Litozin Joint Health Powder 100% Natural Rose Hip - 100g
Buy new: £19.99 £17.63 (120 tablets)
16 Used & new from £14.33
3.0 out of 5 stars (1)  

My final message on this I hope - anyone want any used tablets???

Thank you. What is the name of the UK based data supplier?

Hi Sarah,

We took the decision a while a go that out of professional courtesy we would not talk about our suppliers on a public forum.  I am happy to share the details with you.  Please drop me a line to complaints@sandawellbeing.com and I will reply with the required information.

Kind regards

Bali