02202

Just got a call from 02202 - they seemed to know my details and offered to post me a new SIM card costing me the same monthly but with extra features. Sounded legit so I went along for a few minutes until they asked for my bank details, at which point I said I won't give these out over the phone and asked if there was any way to complete this on an official o2 site. They then said it's not available online yet as they're only doing it on the phone to avoid competition. I said I felt uncomfortable and then he got REALLY persuasive, and even put me through to his manager to try and ease my mind, who ended up doing the exact opposite with her ridiculous reasonings. I've spoken to official phone companies before and never have they been this persuasive over something like this, especially when I'm paying the exact same amount on the new deal as the old deal - what would be the point, they're still getting the same money through the old deal. They also sent me "proof" through an 'o2-Alert' text but it came with no number. This is SO a scam, avoid at all costs.

Just got phoned by this number for the first time. What's weird is I pressed 'busy' then I was immediately phoned by a 01612178600 number which must have been the same people but forgot to put their number block on? I really hope they don't phone again I have had the same number for about 7 years and would hate to change it coz of these a$$holes.

I've had a missed call from this number two days running. i might email O2 and tell them its happening to see if they can do anything. By the sounds of the messages on this site it sounds like a scam.

It's interesting 'Cal' above said he was immediately phoned back by '01612178600' after redirecting an '02202' call. I did a google search and people complaining about the '0161' number are also o2 customers reporting similar breathing-and-hanging-up problems that have been reported here for '02202' so it must be their proper number. More googling leads me to LBM Direct Marketing, who list the same '0161' number as a contact for their Stockport branch. It's the third one listed here - http://www.lbm.co.uk/map/ - the site also claims they're linked with o2 but I'm sure that's bollocks. Someone should get hold of LBM and find out what their problem is.

if anyone is in any doubt just ring 02 helpline, say your receiving calls from this number and they will do a quick check in the pay as you go section.... i did and guess what.... they said they dont recognise this number and the department doesn't recognise it!  its a SCAM.... they want to set up a direct debit....so they can bleed ya bank dry lol! the comment 4 above me is the exact call i had.... persuasive is an understatement lol

I got one call today at 2:45pm, missed it tho, they haven't rung back yet, meh, I have 7 valid sim cards i can use so I'm not too bothered about it.

i get two bloody calls from this every damn day its so annoying

They have rung me three times now!!
I missed the first 2 calls then picked the phone up, but didnt say anything and there was silence and i hung up. It's really weird and very annoying now grr!:@

It is a 3rd party company calling on behalf of o2 who ring and check whether you are on the best tariff etc. Nothing to worry about

ive just had a phone call of this 02202 number but missed it, does anyone know for deffinate who it is? as there's many different stories.

Very concerned, glad I searched about this. Got this call today but luckily I missed it. I would not have answered it anyway, and they will get an earful when I catch them calling me again. Hopefully they won't show up again.

I got this call today and answered i was told it was achemd from o2 customer service

From what ive read on here and on other forums it seems that this annoying phone call is from the mobile provider 02, reason that they have your number is because 02 has a database of numbers connected to them and they just phone them. As far as i can make out the best idea is just to ignore it or go to the police and say you would like the number blocked and reported.

Just one more point but if you had your phone on in your pocket and it went off, it was partially your fault becuase you should have your phone switched off and at the bottom of your bag untill break then you can use it untill your hearts content. Although i sound like an annoying parent i am a student and i have never had my phone taken and away and get more respect from the teachers for doing so :P

I have just been woken up - AGAIN - by this nonsense. I am getting really fed up with it.

Is anyone else tempted to play along just to wind them up though? Lol!

I emailed O2 about it yesterday. I got the following email back this morning... I was getting calls everyday for the past 2 weeks, between 10 and 10.15. So led me to believe it was an automated thing. So far today I haven't had any.

Hello

Thanks for emailing us about the call which you received from a number 02202. I'm sorry for any inconvenience that may have been caused.

We're aware of the number 02202 from which you've received the call as the number belongs to our sales team.

I'm pleased to inform you that I've sent your details so that you don't receive calls in future.  Please note that this can take up to 28 days to complete.

Registering your number with the Telephone Preference Service on 08450 700 707 will remove your phone number from any other marketing lists. You can also do this by using the link below:

http://www.tpsonline.org.uk/tps/

Did you know that you can now find all your account information quickly and easily on the 'View My O2' page on our website? Make sure you're registered first and then log in to 'View My O2'. This great new service will tell you your tariff and allowance plus lots more about the fantastic benefits of being with O2.

To help you, I've added the steps you need to follow:

- register for an O2 website account
- sign in to your account
- select 'View My O2' on the left hand side of the screen.

I hope this resolves your query and have great day.

For lots more help and how to get the best from your O2 service, please visit our online Help Centre at:

http://www.o2.co.uk/help

Kind regards

I cannot believe it is actually o2! What on earth are they up to? Harrassing people in a wierd stalkery way?? :S

Definitely tempted to play along now. The swines!

had half a dozen calls missed showing this number - everyone who has my mobile number knows to text as I am deafened - how can I stop this person/company from calling?

rats! wish i'd read ALL of Kat's comments before I submitted my message! I will email them now - thanks ever so much Kat - really helpful

Calling every day, I ignore it, will try and block.

don't answer you phone! i've been getting missed calls from this number for about a week and i decided to answer, and i couldn't understand what they were saying, and they ask you personal details so just answer!