08000135333

Very positive experience with Virgin Media customer service (Scottish accents; UK call centre). If you're patient and reasonable with them, they will likely be so with you. The gal reckoned this IS a VM number (she put me on hold to dial it), possibly an automated-dialling call from the Sales Team. My mobile no. is on my account, that's probably why I'm being called. She put a "no sales calls" flag on my account and offered to remove my mobile no. entirely. She was very courteous and proactively helpful. I spoke to her manager to compliment the service she'd given me -- I recommend doing this when call centre staff are helpful.  Too easy to complain; let's counter with compliments when something goes RIGHT.

Please note that I dialled VIRGIN MEDIA CUSTOMER SERVICE -- 150 from my Virgin phone line or see their webpage for other numbers.  I did NOT dial 08000135333.  That is a wasted call, as nobody will answer it.

I got the same calls since a few days ago until now and I decided to answer them today but all I got was dead air as what other people had mentioned.

Thanks for sharing all your experience. I'll ignore the calls from now..

Just got a cal from this number this afternoon, fortunately didn't complete the transaction (as I do want the package they offered me, I've been meaning to call). Got home, called Virgin via 150 on our home phone and they verified that it was the Virgin media team that had called me.

Had call from this number .......nothing said so put phone down!
other tack tic ...once answered leave phone and walk off their bill not yours

This number calls me about 10-15 times a day!
Dont have anything to do with Virgin!

have a Samsung phone so have been able to block the number connecting to me so my phone doesnt ring but my phone still shows numerous missed calls from this number.

I am going to have to start writing letters...may even go down the harrasment route if they dont stop!

last time i called my service provider they said the last caller was not the 08000 135 333 number but an 01895 204833 number, which is

Their web adress is http://www.ictgroup.com

Their geographic address is:
ICT Group Inc.
Beaufort House
Cricketfield Rd.
Uxbridge
UB8 1QD

Their "ordinary" telephone number is:
01895 274900

Dont know if these are connected with Virgin but they may be sharing same records? Is that allowed??

Thought i had registered with TPS!!
Will make enquiries with Watchdog also!

From very angry & harassed person.

I keep getting silent calls from this number. Literally every day. I've made complaints to the Telephone Preference Service as I'm registered with them and they advised they have had numerous other complaints. Best way to stop it is to move away from Virgin media. When you ring them about it the staff can bearly speak english, and advise nothing they can do. Back to BT I guess!

It is Virgin Media, and there was a pause before they answered, the call was to check i was getting my Virgin packages at the cheapest rates. After the call I got suspicious and called Virgin Media cust Serv on 150, who confirmed everything was ok.

Phoned but left no message

we have just recently given notice to virgin media as were moving and there service is not available where were moving to,since then i recieve 1-15 calls from this number a day.very annoying,it seems to be some1 trying to get me to stay with virgin. def not going with them again

This is virgin media.  I've been getting loads of those "silent" calls from them then it disconnects.  They've just got through asking why I'm leaving them. I had to stop the guy because when I called to disconnect I had some arsey idiot ARGUE with me for 30 minutes as to why I should stay!  I reported him to their customer services and have just had another call asking me why I'm leaving!  I stopped this latest guy short and told him what I'd been put through and he promised I won't get another call.  We shall see!!  They are DESPERATE to keep customers and seem to be able to slash their extortiante prices all of a sudden. This is bad customer service that verges on bullying tactics.  Disgraceful behaviour from Mr Branson's company.

This number called me today at the morning and nobody was saying anything. I think I had few calls from the same number some time before, but it wasn't answering so I didn't care.

One "Hello" is enough for me, screw it if nobody answers.

If it is from Virgin Media, I have only internet from them.

These simpletons call us every few days, today 6 times in 2 hours, always no one there, always putting the phone down. We recently quit Virgin on account of them being utterly crap in everything they do, they rang us to ask  why we had left, ignored our comments and could not even be helpful in arranging return of their substrandard set top box. THye then said they looked forward to hearing from us again, whoich I now understand oinvolves ghost calling me evry few days.

I've just cancelled my line with them too.  Never been keen on V but they took over my previous supplier so I became trapped.  But now I've escaped.

I am a vm customer, until recently never had a problem but then the email went off, called 150 some asian girl did not know what to do, called again a couple of days later same problem asian but this time wanted my email password when i refused she started shouting so i slammed the phone down, called BT, On Monday this week BT called to say phone line will be active from Thursday but will have to have a new number because VM wont release old one, fair enough not a problem, called VM to cancel, nice Scottish las cancelled phone and broadband, started with BT but very old lines and have problems getting over 3mbps  broadband, so cancelled BT. Called VM to see what they can offer and suddenly total bill is reduced by £25 per month. Since then this number has called 22 times in less than 24 hours, did not answer at first, but then simply dead air. Wish BT line was better would stay with them.

I also get miscalls from this number on my mobile twice a week, during the week 9am to 5.30pm and they never leave a message. If I try to call back a Virgin Mobile type of voice tells me I'll be charged...

Keep getting calls from this number over past 2 weeks.
I dont answer as i am always wary of 08 numbers anyway, and think if its important they'd leave a message, but never do.  CAn sometimes get 2 missed calls from them during a day, usually around 2pm

Many Many calls

CANCEL VIRGIN MEDIA AND GO WITH SKY! - LOADS BETTER - I'VE GOT HD TV (22 CHANNELS - VIRGIN CAN OFFER JUST 2!)AND IT'S CHEAPER BY £10 PER MONTH! VIRGIN ARE PREHISTORIC...

O yes 08000135333 this number belongs to the one and only virgin media.
They just don't give up. I have just spoken to their 150 department.
They suggest I go to TPS. Apparently now he has flagged my account.
Let's see if the calls and junk mail will stop.
Once when someone called me from 08000135333 the woman was trying to
sell me more tv rubbish that I don't need. Times are hard. Everyone is
trying to get by, and here is virgin media, harrassing and forcing people
to come to the phone only to find ..nobody there.
Thing is I have already registered with TPS more than 6 months ago.. so what
is going on?