08007838527

They may have been from a different benefit.  The number you make claims on is different to the numbers who pay / process your claims.  There are hundreds of them and invariably, more than one will be dealing with your claim, even if you have only made one.

I received a call they said this was a personal matter then changed it to criminal, it the CSA up to there old tricks again, ha! [***] them all.

Down beat dads check out this website it will blow your mind about the CSA

deadbeatdads.com

I received a call from a guy saying he was he was from the CSA (he sounded like he was from the West Country). I had a company 10yrs ago & he wanted to speak to my payroll re someone who is claiming to work for this company that no longer exists nor has been functional in the last 9yrs. He gave me a name of the person he was apparently investigating Shahid.......? so I informed him that he doesnt work for this company & never has... Very strange, no personal info was requested of me, but I called the number back after to check & there was a recorded message saying sorry they missed me & they will call me back..?????? Very very strange.. Is this the CSA..?????

When calling someone you should introduce yourself as it is common courtesy and correct telephone manners.  I do not expect a civil servant to be able to grasp this simple concept.

If you can't contact me or my family by letter then don't bother, we will not be answering any 0800 number's, People R not going to give u information over the phone as it could be anyone, get real.

I have had numerous calls from this number to my mobile which as it is an 0800 number I have ignored like any others I get with the 0800 prefix.

Having recalled the number to see who it is, I got the same message as previous comment on your site.

I had a call from this number, I phoned it back from a call box. They say it was the CSA, I am not entirely sure.

I do have dealings with the CSA, however they usually write and dont call my mobile. I didnt give my mobile number to them.

They wanted my national insurance number , I refused to give it to them. A flash of inspiration made me ask them for my case number, they refuse so we were at deadlock.

If they could confirm the case number at least I would know it was the CSA.

Anyway they said they would write instead.

who are CSA because I had a missed call from them but didnt recognise the number so i googled the number and found out who it was but there loads of CSA on the internet so i dont know who they are. Can anyone help?

When you don't answer they leave a voicemail saying they are a government department wanting to discuss a business matter.

They are the CSA (Child Support Agency)

I claimed for job seekers allowance a few days ago online, this is the number they called me back from.

I had a call from this number yesterday. when I asked them to confirm 1 letter of my sons name they said they couldnt. so i ended the call. I then phoned the csa on the national number. The lady i spoke to told me nobody had phoned me as it would have been logged on there system. My case has been closed for 2 years!!! its a con trying to get your details.... And for those of you that reckon you work for csa its crap.... you lot on the phones dont work out how much we pay. its down to every individual case. also if you are an employee of DWP you would know that part of your contract states you are not allowed to discuss any goverment procedure with anyone outside the working enviroment......bang ur fired!!

this no has been calling my mob number all the time its going on my nurves now and also calling my mums house it needs to stop

Heres a really INSANE, CRAZY idea about the people who whine and complain about the CSA catching up to them wahwahwah....

How about you PAY FOR YOUR CHILDREN YOU HELPED CREATE insread of spending all your time moaning about someone asking for your DOB. If you dont wanna pay for kids... DONT HAVE THEM AND KEEP IT IN YOUR PANTS! I pay for my kids and you should too, you deadbeat LOSERS.

Had a call, but hung up when I answered it

I have again been called by this number just now.

An 'officious' woman asked for my name and postcode as the call was a personal matter.

Having distrust of all persons asking a question without introducing themselves first I refused to confirm my name and postcode.

I stated that I do not reply when the call is unsolicited but if the person confirmed who THEY were and the nature of the call I would be happy to help her..

She said fine if that's how you want it and we closed the call.

I believe it is the CSA. I pay my maintenance every month so fail to see whay they want to talk to me.

DO NOT BE INTIMIDATED. jUST BE COOL AND POLITE AND TURN THE QUESTION BACK ON THE CALLER

At the end of the day the same answers can be gained by their writing a letter to me as they obviously have my name and address.

This is the CSA down in Plymouth.
No scam, no data being sought, just a simple call about a claim.

Voice-o-reason, good post, very eloquently put....

I think that the majority of people who pay Child Support do so willingly, however, I think the crux of the problem is the way the Child Support is calculated with no regard for anything that is not in the calculation matrix.

For instance, if you took on all the debts from your previous marriage, this debt is not taken in to account.
if you have 2 children by your present partner, this is not taken in to account.
if your former partner is now working and still claiming benefit, this is not taken in to account.
Where you live in the country is not taken into acccount, for instance my housing allowance is £110pw, but I live in an area where I pay nearly 3 times that amount on my mortgage...

I must admit, the Child Support Agency do have a more human face nowadays, however, the calculations they use could be personalised.

We are not all losers

It's the csa lol pay for u bloody kids lol

When you answer the phone they used to say they were calling from the DWP until they verified your identity then would tell you the CSA, this is to prevent other people who may answer your phone finding out your business. EG If your father answered and you'd never told him you had a 'secret' child, it would protect your secret. The CSA was part of the DWP so there is nothing wrong with them doing this and it is not illegal. The DWP covers a lot of departments.
The CSA then stopped being part of the DWP and so they would say 'a government department'.

I Just answered the phone to this number and it was indeed the CSA. They were calling me to update me on my case.