00253820308

scam call about infected pc seems like a lot of other people have received this kind of call from the exact same number and yet you still do nothing very well done

I had a call from this number. They claimed to be from Windows Service Centre. They were able to quote my full name and IP address and said they were getting error reports from my windows pc and that there were hackers trying to get to my personal information. They wanted me to put my computer on and I think they would have started to proceed to give me instructions to give them access to it in order to add protection to my computer. I knew that Windows would not contact me like this so put a stop to it. This number really should be blocked as they are operating illegally.

Scam - Now trying get a "survey response" to everyday products you already use. Already had my name and address. Tried to find out what other things I have like PC, Internet, Car etc. Told them no don't have any or those things.

"Strongly suspect" I will still get calls in future from people trying to fix my PC, upgrade Internet or sell car insurance etc. etc.

I have now reported these vile creeps to http://www.actionfraud.police.uk/  Telephone 0300 123 2040
and also to https://www.ico.gov.uk/ which is the official Information Commissioner's office.  I have also written to my telephone provider and sent them the information contained on
http://www.troyhunt.com/2012/02/scamming-scammers-catching-virus-call.html

I have now reported these vile creeps to http://www.actionfraud.police.uk/  Telephone 0300 123 2040
and also to https://www.ico.gov.uk/ which is the official Information Commissioner's office.  I have also written to my telephone provider and sent them the information contained on
http://www.troyhunt.com/2012/02/scamming-scammers-catching-virus-call.html
Caller: Windows Service Centre a.k.a. Comantra

I have now reported these vile creeps to http://www.actionfraud.police.uk/  Telephone 0300 123 2040
and also to https://www.ico.gov.uk/ which is the official Information Commissioner's office.  I have also written to my telephone provider and sent them the information contained on
http://www.troyhunt.com/2012/02/scamming-scammers-catching-virus-call.html
Caller: Windows Service Centre a.k.a. Comantra

my dad has had lots of calls from this number saying their a computer company and need to refund his money but keep asking him for his card details if they were legit they would already have them he has been scammed by them before

I have had these calls for years and another one this morning. A well-known (but not by everyone unfortunately) scam. Now they don't claim they're Microsoft but the "tech support team". They can show you a perfectly normal long log file on your computer and convince you it's a serious error file. They will "correct" problem for a fee. This time I kept them on the phone for 3/4 hour (sloooow computer, you know) before they realised they wouldn't succeed. This stopped them scamming someone else and hopefully they won't bother me again. Don't allow them remote access to your computer or give any payment or financial details If not computer-confident - hang up.

ESOLVING SCAM: This is a criminal syndicate operating from India BEWARE!!

They especially prey on vulnerable people like pensioners. I run an IT support business and one of my clients is an 88 year old gent who got nailed twice by these guys. The first time they phoned him (May 2011) saying they were from Microsoft and he had viruses. The caller had a heavy Indian accent. After logging in to his PC with Logmein Rescue, they installed junkware and proceeded to clear his log files and internet histories.

For this he was billed £ 180.00. To add insult to injury, they accessed his Outlook email, pasted text in which stated that he was happy with the service and agreed not to lodge a chargeback with the credit card company. Then they sent this email to themselves from his account, fraudulently making it appear as if HE had sent the email!! Fortunately we were able to assist him in getting his money back.

On 5 Jan 2013, they AGAIN phoned him and performed a high pressure sales pitch, even threatening and intimidating him. He kept putting the phone down but they kept calling back. Unbelievably, but under all this pressure and duress he again fell for it and gave them access to his PC. This time, they stole £ 192.00 from his credit card.The card was cancelled and the amount is being reversed.

It's clear that these scamsters focus particularly on the elderly and vulnerable, since they're easy pickings for this feral scum. They obtain data stolen from NHS patient lists in the UK, and like vultures descend on over 65 victims since they consider them to be gullible, naive and easy to manipulate.

I will paste the text of the email that they themselves sent from his PC once they gained access to hit below.

BE WARNED, THIS IS A SCAM!! These criminals scare and intimidate their victims. They perform NO value at all, it's all smoke and mirrors. The British police have cracked down on these scamsters inside the UK but have no jurisdiction over those outside our borders. They use Voice over IP systems like Skype to make it appear as if they're calling from within the UK.

xxxxxx

Text of fraudulent email sent by Esolving technician to himself, illegally accessing vicim's mail:

From: (Name Withheld) [mailto:name@withtheld.com]
Sent: 05 January 2013 12:45
To: 'auth@esolving.com'
Subject: payment authorisation

1. After being satisfied by interaction with company M/S Esolving , I am xxx (name withheld)  authorizing payment of 192gbp from my card no xxxx-xxxx-xxxx-0456 on Jan-04-2013 avail following technical services from company for 1 year (Wef Jan-05-2013
).

2. Services to be provided are:- Windows XP Operating System and Antivirus, They will Reinstallation Uninstalling, Upgrade their software and do Virus scan , Check network connectivity, Do Setup & installation of Peripherals like Projector ,CD, DVD ROM, Printer & Scanner, Take care of Pop up /Start up, Compatibility issue, and issue of PC running slow etc.

3. I know that M/S Esolving is an independent software service providing company and not associated with any Hardware or Software providing company like Microsoft, lBM, HP etc.

4. I have come to know the company policy including Charge back policy, available at their site and agree with their term and condition.

5. Initially company will provide all above said services and then up to contract period as and when I require the service I should call them on their customer care no- 44-02033185211 and also mail them my problem on email id — enquiry@esolving.com/auth@esolving.com

Thanks
(Name withheld)

I got a call from this number, the indian woman spoke very bad english but told me that they had checked my computer and found it to b ebadly affected by multiple viruses.
When I told her that it was a fraud and that she was a liar I then got aan automated response which simply kept repeating "you [***]" over and over again.

Had a call from 00253820308 this morning. A guy asked for me by name and said his name was michael and that he was calling from Windows computer dept, I said no thank you and put the phone down on him.

same number still calling after all these year. nothing done to stop them?

This is, indeed, the longest running "computer virus" scam on this website.  As the telephone number is fake, via Skype, and the calls come from India there is no way to stop them.

This is, indeed, the longest running "computer virus" scam on this website.  As the telephone number is fake, via Skype, and the calls come from India there is no way to stop them.

this number called me to say they had been obliged to refund money paid for PC protection. Anyone know about this? They want your details, of course.

As more and more people are getting wise to the "computer virus" scam these rats have to find a new way to steal from us.  This looks like one of the ways they are trying.  They will want our bank details to pay the money back in.  Obviously, what they will do is take the money out.  Thanks for sharing this as it gives u chance to watch out for it.

I did a google search - they have have been trying this since 2012.  Everybody - Beware!

I received a strange call from this number, when I picked up there was nobody there just a machine said 'goodbye'. Probably it's some scum.

If you read any of the over 250 posts on this thread, it will tell you what sort of scum they are.

I got a call from them today. They re now calling to say that they are an eon verification company and wanted to confirm that we do get our gas from Eon. If they were calling from Eon, surely they would know this! I hung up on them!