01274260026

Call from Redress Claims yesterday afternoon to "apologise" about their constant whining calls.

Website: www.redressclaims.co.uk http://whois.domaintools.com/redressclaims.co.uk

To help you stop Redress Claims calling you for PPI claims etc here's a tel number list.

1. Numbers to COMPLAIN on:

Naman Hussain : Director:
https://whocallsme.com/Phone-Number.aspx/01274260024 01274 260024

Supervisors:
https://whocallsme.com/Phone-Number.aspx/07912076090 07912 076090

Connor Fitzpatrick-Bryne : Compliance & Legal Matters : cfitzpatrick_bryne@redressclaims.co.uk
https://whocallsme.com/Phone-Number.aspx/01274260026 01274 260026

Nasser : Call Centre Manager:
https://whocallsme.com/Phone-Number.aspx/01274260031 01274 260031

Jaspreet Sahota: Manager: j.sahota@redressclaims.co.uk
https://whocallsme.com/Phone-Number.aspx/07967161627 07967 161627

2. Sales calls numbers to BLOCK:
https://whocallsme.com/Phone-Number.aspx/01274260010 01274 260010
https://whocallsme.com/Phone-Number.aspx/01274442168 01274 442168
https://whocallsme.com/Phone-Number.aspx/01274449197 01274 449197
https://whocallsme.com/Phone-Number.aspx/01274663293 01274 663293
https://whocallsme.com/Phone-Number.aspx/01274925390 01274 925390
https://whocallsme.com/Phone-Number.aspx/01616602344 01616 602344
https://whocallsme.com/Phone-Number.aspx/07024122123 07024 122123
https://whocallsme.com/Phone-Number.aspx/08002922233 0800 2922233
https://whocallsme.com/Phone-Number.aspx/08446882753 0844 6882753
https://whocallsme.com/Phone-Number.aspx/08448246676 0844 8246676
https://whocallsme.com/Phone-Number.aspx/08448569042 0844 8569042

Companies involved:
06240014 Redress Financial Management Ltd. (Director N Hussain)
http://www.companiesintheuk.co.uk/Company/Find?q=06902114

06902109 Redress Debt Management Ltd. (Director N Hussain) (Dissolved)
http://www.companiesintheuk.co.uk/Company/Find?q=06902109

06902114 Redress Marketing Ltd (Director N Hussain)
http://www.companiesintheuk.co.uk/Company/Find?q=06902114

Regulators to complain to:
MOJ Ministry of Justice www.claimsregulation.gov.uk
Claims Management Regulation Registration No. CRM16616
https://www.claimsregulation.gov.uk/details.aspx/16616/
Helpline: 01283 233309
Complaints: consumer@claimsregulation.gov.uk

TPS Telephone Preference Service wwww.tpsonline.org.uk
Complaint form: http://complaints.tpsonline.org.uk/Consumer/
Helpline: 020 7291 3320
Email: tps@dma.org.uk

ICO Information Commisioner's Office www.ico.gov.uk
Data Protection Registration Number: Z1575362
http://www.ico.gov.uk/ESDWebPages/DoSearch.asp?reg=4901364
Helpline: 01625 545745 & 0303 123 1113
Complaints Guide & Forms: http://www.ico.gov.uk/complaints/data_protection.aspx
Email: mail@ico.gsi.gov.uk

http://www.guardian.co.uk/money/2013/feb/03/redress-claims-never-saw-cash

Redress Claims customers who never saw their cash

Customers who paid Redress Claims to get PPI money find they are out of pocket

Anna Tims

The Observer, Sunday 3 February 2013

The letters are depressingly similar:

London RT of London was cold called by a company called Redress Claims which promised to reclaim mis-sold payment protection insurance for her on a no-win no-fee basis. "I paid £450 for them to look into potential claims on each credit card and was told I'd get the money back if the claim was unsuccessful. I've never received any claim money, or a refund."

AB of Humberside paid Redress Claims £1,700 in 2011 after being cold called. "We trusted them, as we are desperate financially. They did obtain £958 for mis-sold PPI on a mortgage for which they charged an additional fee of £287. And £1,419, £608 of which they pocketed despite the promise in their terms and conditions that they would deduct no more than 25%."

SG from Coventry found that £3,855 had been removed from her credit card after a cold caller from Redress Claims gave her a hard-sell in April 2011. "I never received any bill or acknowledgement of this payment and they've since demanded further payments," she says.

PR of Southport, Merseyside paid a similar upfront fee which he was told was refundable if his six claims were unsuccessful. One claim was won but he was told to pay an extra £149 per claim to a company called Credit Clear Services to have the outstanding five resolved.

R E-H found £3,245 removed from his account, £590 of it for invalid claims. "I made more than 20 attempts to get the £590 back but none of my messages was replied to. They managed to get me £120 back from one credit card issuer and £32 on another and charged me £100 fee for each. Now I've had a letter from Credit Clear Services telling me my contract has passed to them and I must pay £99 for them to proceed."

After a long overdue investigation by the Ministry of Justice, Redress Claims's licence to trade was suspended last month due to breaches of the code of conduct. "We will take further action if breaches are not corrected," says an MoJ spokesman.

Given that a suspension can be lifted after three months if a company gets its act together, and given that Redress Claims will have made a consoling profit in the 18 months it has been allowed to operate, this is unlikely to pain its director, Naman Hussain.

Suspension does not stop companies dealing with refund requests from customers whose cases are pending, and the MoJ recommends they write asking for one.

Simon Helliwell, director of Credit Clear Services, which provided "auditing and legal services" for the company, declares that Hussain will be pursuing "other interests" and would not seek to reinstate the licence when the three months is up.

"We've agreed to take the thousands of unresolved Redress Claims' cases off them for no extra charge and will proceed on a no-win no-fee basis," says Helliwell, who insisted that "in comparison with many in the market Redress Claims was not that bad".

He was vague, however, about what percentage of any claim would be deducted in fees. "We'll abide by Redress Claims's terms and conditions," he says and admitted he didn't know what percentage these specified.

As compensation claims for mis-sold PPI can be made for free with a form provided by the Financial Ombudsman Service http://www.fsa.gov.uk/consumerinformation/pro ... /claim-back-ppi , anyone who paid Redress Claims by credit card should consider applying for a refund from their card issuer, which is held jointly liable under section 75 of the Consumer Credit Act. Some debit card companies also offer chargeback if a company is in breach of contract.

Sadly, though, many are likely to be left out of pocket and will have learnt NEVER to hand bank details to a company that COLD CALLS.

Anna Tims writes your wrongs. Got a problem you want Anna to look into? Send your dilemmas to your.problems@observer.co.uk