01473241700

Beware of Emcas, Torquay, Devon.

It seems some people are happy with this outfit and other are not, but as I have not contacted them nor need their services, why am I bombarded with countless calls from this company and others over mis-selling of products?

They may be regulated by the 'Ministry of Justice', which means absolutely nothing, as to try and make a complaint one has to 'jump thropugh hoops'! This and other companies still buy your telephone number from other companies or 'compilers' and use 'automatic dialers' instead of the conventional way of obtaining business-by advertising!!

The government will not do anything to stop this anonymous calling, as it EMPLOYS people and they do not want more people on the dole!!

At least if people want to comkplain about this type of company/organisation, they can now do so via the 'Legal Ombudsman' - not that it would be a quick process!!

Hi there, I used to work for Experiences Connect - the introducer for EMCAS (Exp. Conn. are the ones who are actually ringing you up). I'm not here to tell you how wonderful they are - just merely offer advice on the constant calls.

First of all, as frustrating as it is, please try not to be rude to the agent! They are merely trying to earn a wage, and if they're not persistent (to the point of nuisance) then they quickly find themselves without a job; and we all know how valued ANY full-time job is to a mortgage-payer and mother/father etc.

The fault of the wrong information / constant calls does not lie with the agent, it in most cases does not lie with the company. It's the data collection company who are passing round your info.

The best thing to do is ask the agent what company passed on your details. They may give you a spiel about "filling in a survey..", but ask again for the data company's name and number.

9/10 I have checked, it's usually a company called 'Teleprospects'. This is their head office number: 01902 710 101. The best thing to do is request EMCAS delete your data as you are TPS registered (even if you're not), call the data company and request they also delete your info.

If you're not getting chance to speak to an EMCAS (Experiences Connect) agent - dead lines, etc. - but get the calls a lot, then ring them. The Belfast office number is 02890 238518 and the Ipswich office number is 01473 241111.

Hope this helps. And please remember, being polite (and I know it's hard!) will give you the results you want. If you're rude / hang up / don't answer the phone / refuse the questions, you'll go back in the system and be called again!

Rubbish!

Rip off merchants do not reply to them or phone them back. Said they were OCAS !!

I don't give a F*** about their job. I care about the relentless time wasting harassment my family and I are constantly subjected to. We average eight nuisance calls from a variety of hopefuls each and every day.

I will continue to be aggressive, rude and abusive to all cold calling 'persistent' agents in the hope they wake up and realise a decent worthwhile employment is far more rewarding.

Then unfortunately you will continue to be 'harassed'. I've advised you in what to do to prevent receiving any more calls from this company, but if you choose to be aggressive, rude and hang-up, then they WILL continue to call you. It's not right or fair, but unfortunately you will just be put back into the system.

In regards to your comment about employment; I don't suppose you think these people enjoy having to receive abuse down the phone? That they chose that job above other, more 'worthwhile', jobs? It's a way to pay the bills and feed a family in a time when full-time employment is very difficult to obtain. Don't be so ignorant.

Pages and pages of complaints about EMCAS and related misery on www.whocallsme.com see
www.google.co.uk/search?q=site:whocallsme.com+%22emcas%22

Complain to the ICO who fine companies £500,000 who ignore the TPS do not call list and those who are still called despite a request to be taken off their call list, irrespective of the TPS.

From the links on www.ico.gov.uk/complaints/marketing.aspx

https://www.snapsurveys.com/swh/surveylogin.asp?k=134674895144

"Tell us about unwanted marketing text messages and telephone calls you have received

If you've had an unwanted marketing call or message we want to know about it.  

Please provide as much information as possible to help us investigate the organisations responsible for sending these marketing communications."

Also Google www.google.co.uk/search?q=%22EMCAS%22+SCAM - lots of alarming reports

legal people wanting to help claim PPI.

At EMCAS we welcome all feedback, positive and negative, so that we can continually improve the services that we offer and the way we communicate with our customers.

We only buy data from reputable suppliers and only call clients who have expressly consented to further communication from either phone or website surveys and competitions. If you have any concerns regarding how we obtained your contact details, to request we remove your details from our lists, or to give feedback on any other element of our service, please email me directly at Lewis@emcas.co.uk .

Please remember that we can only stop calls to your number if you tell us that you do not wish to receive them and you provide us with the phone number that we have called.

Kindest regards

Lewis
Compliance & Customer Services Manager

I hope all their staff end up sleeping in  dumpsters or a park and social services take their kids off them, you don't seem to realise how this stalking type behaviour affects people, presumably you couldn't care less because you make money from it

For months I refused to listen or pick phone up. However they kept persisting. They eventually spoke to my wife whist I was out. She didnt tell me they had called imagine my surprise when 12 weeks later we had a cheque come through the post from experiences connect in conjuction with EMCAS for the sum of £4, 546.00
I had been missold my insurance on credit cards.so next time I get a call I will actually bother to listen and not tar them with the same brush we british tend to do with salespeople.
Regards
Sean

Perhaps you misheard maybe (your human error) seems more plausable than a company being called emcas for 11 years suddenly changing their name name for the sake of one call and petentially getting found out and fined millions

Your aiming your anger at the wrong people the agents are just doing a job the way they have been told to do it, failure to do so results in disaplinary action. Why not have ago at the data collection agency or how about being calm and using  Common sense and realise that online your details can and will be taken for different reasons its in the sites t's and c's that they will do so, so therefore a lot of the calls are actually a result of your own action.

And so for that simple reason. You will continue to be called small experiment next time instead just politely say youve no need for their services and to suppress your details and to not.l call again please bare mind that multiply surveys can be filled without knowledge of doing so a company can receive multiple accounts for the same person and unfortunately you would have to give this response to all the data sets, please do t be in under the impression that once doing this you will no longer receive calls as more surveys can be filled out in the future!