01619764745

Got a call from zoe today from this company dotcomchrome today from a lady called Zoe who seemed a nice lady she promised me google page one for 5 adwords at a cost of £125 per month my listings would be there 24/7 and unlimited clicks she said .i asked that she email me exactly what this company would do for me .havent recieved the email so put in google company name and found this .glad i didnt take it any further

Ref Dot ComChrome  - AVOID this "company" at all cost -
The positive comments posted on this website about this company are all logged on the same date - one day after they got my email asking for the refund of all monies removed from my bank WITHOUT my authorisation, and 5 months after I had written to cancel my contract ie not start it, as their salesman had lied grossly misrepresented their contract on the telephone.  
I was told their contract (trial in fact) was for 1 month, after which I could just pay £25 per month or cancel. No cancellation terms were mentioned. I never spend this amount on advertising for a tangible product, let alone this type of service, where the benefits cannot be linked to the source and you get NO FEED BACK from them.
Sadly my book-keeper did not spot the payments as they showed up under a different name - as www.comchrome. Nor did my bank (Lloyds TSB) take any action despite assurances.
I have since had threatening phone calls from them - all number withheld, which I reported to Police- saying they will be sending their not very pleasant cousins to stay at my B&B etc etc ..

I have written to them- recorded delivery - no reponse
I have emailed them - very odd sarcastic response from 'Sam'
I have tried to phone them - engaged every time ( about 20 attempts)
I have written requesting alleged tapes of my acceptance etc etc - no response

They have no professionalism whatsoever, and Paul, who has been making the calls to me, clearly feels threats and extortion are legitimate.
I have spoken to Trading Standards, the Police, Card services Fraud dept.

A GROUP ACTION WOULD BE EXCELLENT.
Please make contact with Consumer Direct on 08454040506  &/or
Business Link East 0845 7171615 leave a message for David Marsh.  

Finally - NEVER use your debit card for ANY payment - there is NO protection

Skeptical - Sceptical - disgruntled another spelling mistake (SKEP) by the well educated Jamie McDougall. Think people understand that you're posting these replies from this name and others, anyway keep going, we have won business from your unwillingness to accept EFT payments and purely trying to allow people to pay in the accepted way, why don’t you accept EFT?

In business you cant and never will have 100% happy customers, there will always be a percentage of customers that haven't received the service etc so the forums are full of comments, BUT, we have never threatened, abused, used foul language, bullied or acted aggressively towards customers and posts above clearly show that it’s the process you take and then pretend that I’ve called somebody a “slag” very poor show and very abusive language.

We are setting up in Cape Town and have just signed a lease for the new premises, the company is (PTY) Limited, the bank account is with the largest bank in SA, the accountants are the largest in SA, so from somebody who does not even have a telephone number in SA, think you should take a good hard look at yourself and question why people are trying to set up a steering group against you.

Why don’t you just concentrate on your company instead of allowing your emotions and obvious short temper towards clients, dictate your life. Been nice costs nothing and the old saying “its nice to be important but its important to be nice” should be written above your computer before you email “customer is king” on the keyboard and “remember be nice” on your phone

Disgruntled... could you please provide your email address or telephone number so i can contact you directly, just bad form to keep posting and communicating on this site and would rather communicate on a more professional level. You can email contact details to technical@newapproachmarketing.com Cheers

...this is great stuff boys...bit of light entertainment when work gets dull....come on Jamie, don't keep us waiting.....you have an audience.

I have sent the link to my mates too, they're loving it.

Am now an avid watcher Watchdog, can't wait to see what these people look like

To Netty Mawson
Good on you for posting the details of consumer direct and business link east. I am in a different country and have had trouble finding contact details of your watchdog. NOT ANYMORE, THANKS and I also encourage everyone with a complaint to log your complaints in numbers. Lets nail these ***holes and show them what happens when they p*** the little man off. Jamie McDougall (and all the 18 year old boys you employ) your day is coming..... Tick ,tock.

P.S I agree with the above post, this is better than any soap, who needs tv when you've got dotcom chrome's immature, unprofessional antics to keep you entertained, priceless, keep it up boys.....

This strange behaviour by this company/ies is bizarre - why don't they just get on with some work?.
It must be costing a fortune by putting potential customers off using their services.
Is this what the recession is doing?

When can we see this sort of "un-advertising" on screen ?- it would certainly be more entertaining.... find a script writer and sell the idea to TV, perhaps a new version of "The Office" !

My bank has fortunately come to their senses and is taking action to get this DCC website closed. I have also now had a refund from card services.
The Police have also tried to contact DCC but they aren't where they claim to be.
Any more calls or communications to me from Dotcomchrome, ComChrome, Chrome,
or any other associated scammers will be reported to the police, card services, trading standards and Watchdog.

PLEASE REPORT DOTCOMCHROME TO CONSUMER DIRECT AND WATCHDOG - THE MORE PEOPLE WHO TAKE ACTION - THE QUICKER THESES AWFUL PEOPLE WILL BE DEALT WITH.

Any time now there should be an influx of false posts as Jamie Mcdougall realizes its weekend he hasnt got any mates just his tried and trusty pipe and the unleashes his pent up emmotions and lies .Lets just see what names he comes up with now what ever get your waders on its gonna come in thick and fast the brown stuff that is .Must go now PRINCESS out on the tiles tonight with FRIENDS

I had a call from a business owner in Pietermartizburg running a similar operation to mine.

He has been contacted by a company called 'New Approach Marketing' who have hounded him with many calls in relation to his website and the SEO thereon over the past few days.

The reason that he called me and the reason this is posted here on the scam section is that they have used my website as a reference site. Apparently, the reason my site is so high up on the Google rankings is thanks to them.

Now I am most flattered that they believe this to be great and want to take the credit and steal my thunder, but I do not like being used along these lines. They apparently charge R1400 a month - which is also a scam in itself.

They also state that they are a 'google certified company' - There does not appear to be anything like this out there - does anybody know about this?
Related to this could be 'google adspend certified' which is just some criteria that google reflect based on adspend in the country that you are operating - easy to obtain and does not mean much. It seems though that you have to do at least $100,000 a month for at least a three month cycle in the country that you operate from. Do you think that any 'company' in south africa could actually achieve this? I don't know the answers as there do not appear to be any out there. Neither is there a list of 'certified' companies or individuals. Strange that a company like google with all its information cannot provide the basic need to know list. google-adwords-qualified-company-fraud-or-not/.


Well andrew how do you explain the fact that a gold member in the south african forums is planning on taking legal action against you for your lies staffs lies? is this a dotcom chrome post? i dont think so! If customer service is such a big thing for you and your such a bonified company why are you selling a product called instant google? I have checked with google direct and they have confirmed that your services do not exist and also that you are not a google qualified company and are in fact using the badge illegally! you may be a qualified individual but you have a company badge on your website which is a falsehood in itself! and as far as bt partner is concerned if you read the small print it says INDIRECT partner which may be great i dont know but instead of hiding the truth why not be truthful and tell us what it is you sell and what it is you are because you are not an adword qualified company and there is no such thing as instant google! Its easy to say that dotcom chrome have a smear campaign running against you and having dealt with the clowns already i wouldnt put it past them but could it not be said that someone has a campaign against them also? do you expect me to believe that all bad posts about you are made by dotcom and all bad posts for dotcom are made by you! were not stupid andrew dryden so perhaps you should stop treating us as we are. You get back to us with realistic answers about the above and you may actually earn somebodies respect but for now your just as dodgy as whatever jamie likes to call himself


My questions andrew/jamie are as above, why can you not answer them infront of an audience? why do my questions need to be answered privately? they are quite simple questions, nothing personal so why avoid the answers by accusing me of moonlighting as your competitor? my name and my contact details are not going to be given over to you so that you can hound and abuse me! why do new approach internet marketing sell a google product which does not exist? why do newpproachmarketing say they are a qualified company when they are not? why do newapproachmarketing ltd claim to have an office in south africa which in fact is a virtual office? why will new approach marketing not answer my questions in the public domain? i await with bated breath your next childish responce

Disgruntled sorry Jamie, we have explained that no business has 100% happy customers and if you read the posts Jamie (Sorry Disgruntled) you will see that bloggers, like you are trying to assume what we do, in order to once again discredit the company. I have provided my email address to request you email directly but you seem intent on copy and pasting, then commenting, trying to have your opinion. If you are professional and really wanting answers to your obvious concerns, then you would immediately communicate directly, instead of trying to introduce a freak show. Now you have your chance Jamie (Just done it again) email and discuss the matter like a professional or find another site to blog, because you’re now repetitive and in danger of boring me and everyone else on this site. Its technical@newapproachmarketing.com and look forward to communicating, to everyone else I will let disgruntled (managed it this time) know everything about the company, BT and other accreditations we have, so for everyone’s sake, the next time he posts, as sceptical (Skeptical) etc we would of communicated directly. Thanks

quote by miss marple
by the guru himself  Jamie Mcdougal alias  gangster no1,ceegay jones ,disgruntled,John Maher ,Ray Rehman,Derren sounds really sad,d.o.mcennis ,dazza brown,the forbes rich list,spelling bee, amy hadshaw, simon carr, alan harrison or some other bright spark from dotCONchrome and i would very much wonder if Paul Massey would be associated with this company knowing Paul i wouldnt of thought he would have been bothered by a bit of name calling from lavora maybee gary from that company could shed a little light on this or was it simply another smoke screen just like the one posted on here against andy dryden to take all the flack away from dotcomchrome AND LIKE ANDY HAS SAID JUST A WAY TO DISCREDIT OTHER COMPANIES .In fact thinking about it this might be a perfect place to put adwords with all the hits its getting what do you recon PRINCESS LOLLLLLLLLLLLLLLLLLLLLLL

miss marple thanks for heads up things are beginning to come together now we had some threatening phone calls saying they were going to cause untold damage to us ,our property , business and the person ended the conversation with ive done something for you princess and ended the conversation with night night princess just like this jamie in your article says at the end of his post

Warren you have hit the nail on the head, its like "Primal Fear" when Aaron turns into Roy, so when you’re dealing with a split personality and they dont know who they are, it just turns into a game.

People like Netty Mawson and others have been effected, very sad show by DCC the games continue by Jamie, disguised as Disgruntled, Skeptical etc, wanting to continue the negative posts, instead of trying to resolve client issues in a professional and constructive manner.

This is not a play ground Jamie McDougall, it’s real life and these are real people, so stop your multiple posts and put some energy into helping your customers, I will not be submitting any further posts, cheers Warren for pointing out the obvious and hopefully clients will receive a full refund.

I agree with Andrew Dryden and I don't work for him. Disgruntled I really do think you have it wrong here. Jamie McDougall and dotCON chrome are the only ones behind all of this grief. A personal grudge between the 2 seems to have Jamie scrambling and grabbing at what ever he can. Andrew Dryden really seems to want to succeed at business where as Jamie, who knows what he wants to achieve, as he isn't getting too far the ways he's going now is he??? Why would anyone who genuinely wants to succeed in the long run, and build a reputable, ethical and successful company with a happy and strong customer base, treat customers the way he and his staff do? Because they have a big chip on their shoulders and they need to try and take it out on someone. So they think they can use and abuse people and they'll get repeat business?????? YEAH RIGHT?

Quite correct. Do not believe a word they say. I can guarantee you that they lie time and time again. Please do not part with any money.

STAY AWAY !!

These guys are a joke after they lied about what what they were selling me & I heard so many horror stories as well as the 'adwords' i spent a fortune on being useless I called to cancel, spoke to some shocking ignorant sales guy who made racist remarks towards me out of the blue! & going as far as saying '' He dosent care if we want to cancel anyway as he hates the irish anyway!! ''I suppose your just a stupid beauty therapist & now you realised you cant afford our services ''  unbelievable & absolute joke of a company!
After we cancelled we made sure to fax & send notice of our cancellation to the company by registered post & suprise suprise they still continued to bill our C/C anyway!!! When we organised a chargeback they sent us an email from Dotcom.Chrome legal demanding we send the money back immediately or they would report us to the police for fraud!! unbelievable

Originally I was hired to promote dotcom.chrome and post positive things, whilst discrediting others. After reading this though I can not. Rich, please don't bother calling me as I will not answer your calls.

Dotcom.Chrome is a scam. They realised they can take a product, repackage it and resell it at a profit. Please do yourself a favour and research Google Adwords yourself and save your money.

Well where to begin. Lets start with our clients if there are any of our clients on here that is since all I have seen so far is propaganda and lies) If you have genuine issues which our customer services team are not able to help you with please contact our main office number in Manchester and ask to speak to Martin Ridley the number is 0161 976 47 45. Please help us route out any apparent rouge technicians sending rude emails by forwarding the emails on to managers@dotcomchrome.com. If any payments have been made on your card which do not fall within the terms of your contract Martin Ridley will along with myself address each situation carefully and deal with any problems swiftly. Fair enough?

To the likes of Andrew Dryden at new approach marketing or Lynne at Raw or any of our other competitors obviously posting on this site:

Perhaps its time to grow up, forget our differences and leave the past in the past, move on because posting on here every 5 minutes really is not healthy or good for you. Andy- If you have to post on here to get customers then bloody hell you really are doing something wrong with your sales floor. Perhaps a little motivation is in order. The fact is that we were in business together at new approach and your sneaky underhand greedy ways meant that I was systematically ripped off. Not really an issue for me now however since dotcom chrome has grown at phenomenal rates and you are still working from an old warehouse next to the canal.

Now guys this is the big one....... my friends, or lack of them :(

Although I’m sure you would like to believe that although I am part of a successful business at least he has no friends or family etc I can assure you that you couldn’t be more wrong, I have plenty of friends thank you. Craig Danny it was good seeing you guys the other night as well. More importantly I’d like to point out that a lot of the people who work for our esteemed organisation I am proud to call my friends. We have a really vibrant positive team here at DotCom Chrome Manchester, you all know who you are I wont mention names on here but its great seeing you around every day and as you all know you are not just employees to me, we get on really well, its great working with you and its even better seeing you after work in the good old tap. To sum up this point I have plenty of people I am proud to call friends but granted I am a bit boring and I probably should see them more often. Duly noted.

This is a really important on for me: Would whoever keeps writing terrible badly written posts on my behalf kindly stop doing so, its very childish and in all honesty quite odd! I appreciate the fact that you may look up to me and you obviously stalk me (how else would you know what I drive and that I have no friends :) )

Please note that once again my first post on this forum is the one I am now writing and it will also be the last.

I assume the likes of gangster number one, forbes rich list etc are posts made by Andrew Dryden himself after one of his drunken nights out with his 16yr old girlfriend ( he’s 46 by the way, yes it is quite sick) Andrew once more please do go away, worry about your own business rather than ours.

To any unhappy customers please contact our management before rising to Andrew Dryden’s behaviour. For every problem there is a solution and our managers will happily assist you. I would love to be of further assistance personally and if I am available I will of course also take your call but my wife to be is pregnant, we have just moved house (not to hale so whoever wrote that your information was wrong) I am planning a January wedding and I just cannot always be in the office. As I have said however If I am in the office I will assist you or you can advise our customer services teams you would like to speak with Martin and quote reference DCC105

Ok guy’s that’s about all I have to say on the matter really. Thanks for reading. Merry Christmas
If anybody is curious about how to cancel your Google ad words contracts:

You can do so by writing (letter in the post) to any of the offices in your welcome pack.
All of our cancellation letters are picked up by 3rd party agencies. They have no reason not to forward on your mail or advise us to cancel your advertising campaign. In working this way both dotcom chrome and you as our customer are protected and feel safe in the knowledge that nobody has any reason not to deliver mail to the relevant team promptly.

If payments have been taken from your payment method which do not comply with the terms of service please don’t forget that your contract was confirmed on a all recorded line. A copy of which can be made available to you at any time, of course our accounts teams can make mistakes but it is very rare and such instances are dealt with very quickly. Our full terms of service are outlined in the welcome documents we send to your email address also so you are covered against such instances.
3 days notice is required in the first month, I f you do not cancel, the campaign will role over into a 30 day rolling contract. It’s that simple, no long term tie in periods and no evil monsters taking your hard earned cash, just simple mindless propaganda from jealous thugs with nothing better to do

We do accept bacs by the way guys. Andy you may hang around with thugs and gangsters but it doesnt mean you have to behave like one. Your a father now remember that next time you use such fould an dabusive language online

Ok everyone that’s about all I have to say on the matter really. Thanks for reading. Merry Christmas

Had to comment? Is that the best you can do? How funny? Anyway your maths is possibly worse then you’re English and that is saying something, I'm 37 and Samantha is 28, unfortunately there are no 16 year old girls in my life, but Jamie, you are a very silly little boy, with no breeding, really need to grow up.

We do accept bacs by the way guys. Andy you may hang around with thugs and gangsters but it doesnt mean you have to behave like one. Your a father now remember that next time you use such fould an dabusive language online

I have never used foul (FOULD) or abussive (dabusive)language and its EFT payments in SA not BACS (bacs) and i know it doesn't (doesnt) mean you accept BACS (bacs) so stop been so foul(fould)towards me, you're (your) horrible.

Anyway 16 year old girls and thugs, we could possibly hang out together.

To Jamie Macdougall
Finally you have stopped hiding behind your rude, abusive staff, however you know exactly which of your customers are having payments taken from their cards unlawfully and which are being harassed and defamed. SO WHY DON'T YOU BE A MAN AND STEP UP AND CALL THE CUSTOMERS CONCERNED YOURSELF AND PUT ALL OF THIS TO BED. IS IT BECAUSE THE LIST OF YOUR DISGRUNTLED CLIENTS IS TOO LONG AND THERE ARE NOT ENOUGH HOURS IN YOUR DAY? I am one of those people by the way so lets see what happens hey. I am one of many people who have tried in more than one way, over months, via email, phone, letters etc to resolve issues with your staff and offices only to be abused and threatened. After awhile you get sick of it and so now it is your turn. Your staff by the way refuse to pass calls on to you or anyone, then what?

I will keep you all posted and let you know if Jamie Macdougall is good to his word and really does want to do the right thing by everyone......Lets see if you are all talk....cause I think you are...