08007838422

Appartently HSBC, asked for my postcode- asked them to not bother me. Suspect phising call, beware folks!!

I got called that number two times so far but i always seem to miss them,I want to know who had called me so I can kick them up the [***] and sue them for being freaking [***]!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I have received calls from this number twice, one last Monday and one this Monday. They claimed to be from HSBC and needed me to clarify some personal information to verify my identity. I told them I would call the bank if there was a problem and they got off the phone sharpish!!I know it is a scam, because I have spoken to HSBC about both calls and they say they have not tried to contact me. I would like to know how these people got my number in the first place. PLEASE PLEASE DO NOT GIVE THESE PEOPLE YOUR PERSONAL INFORMATION. Always tell them you will phone the bank yourself.
My husband spoke to them today and told them he believed this was a scam and not to call again.
This is the second time they have tried this with me.

This numnber rang my mobile during my morning drive into work!

Called me tonight at 9pm, the latest in what has been three calls a day over the last four days.
Am pretty sure its not a scam, just very bad PR from HSBC.
Have had this sort of thing in the past, and the only time i answered with the asked for details, i had an asian man shouting down the phone to me about my overdraft.
Pretty sneaky marketing that they route their calls through UK based telephone numbers, this sort of thing only helps scammers.
This weekend (when you cant do anything about it cos the banks are closed!) i said politely(and a couple of times impolitely) that i would contact the bank in person. Which i did so today, also taking the opportunity to begin closing my account.
They have used a few different telephone numbers over the weekend, the first one i couldnt answer because i was driving, when i rang it back, my phone read 'number barred' !!
To be honest, in the current meltdown of the banking world, they are the last people to start telling me about finance

Just say no !

I have just received a call from this number.  At first, I thought it was just another scam and started to wind-up the caller but then I began to suspect that the caller was genuine.  I then established that this was in fact HSBC calling from their Business Banking centre in Leicester.  After completing the relevant business matter, the caller was extremely helpful in explaining how best to deal with scam callers.

This number is genuine HSBC, but it's not associated with any particular geographical location. For example, I called First Direct, but on a landline that I don't normally use, regarding a couple of transactions - usual stuff. The same person with whom I'd been talking (in FD's Scottish call centre) rang me back - I guess to verify that this new, unknown number was connected to me (again, they've done this before). The operative confirmed who she was before asking for any details, and as I'd only just put the phone down I also recognised her voice. I'd put this down to First Direct making double-sure of the people who call them.

The only odd thing about this number is that it's generic across HSBC and not connected with any of their specific banking activity. Searching for it doesn't turn up any HSBC links, or information pages on any of their banking services (M&S, FD, random PR, debt management etc), just sites like this where lots of people have been worried about the call. HSBC should at least make these numbers very obvious and readily available for confirmation. It's a bit disconcerting to recieve these calls, and because this number is generic it's not the same experience for everyone, but in my case the conversation confirmed who the people were before any security questions were asked (as per the normal First Direct experience). Happy Christmas folks!

I was expecting a call back from HSBC regarding a loan payment that was wrongly taken from my account. I told them I would be going to work at 5.30pm, so when did they call? 6.30pm. Woke up the baby and annoyed my husband...

it is normal hsbc procedure to ask  for d.o.b and postcode for security,,,,,this is to comply with data protection.... and the rep should provide the 1st part of the answer

ya, it's a scam.  i told them i will give them a 1000 dollar check for their charity.. the lady almost jizzed right on the spot.  i gave them a bogus bank account number and check number.  said my name was david johnson.

No no one can do you any harm with your postcode.

these checks are carried out to ensure they have the right person on the phone....they will ask you to provide part of your postcode and part of your d.o.b ....and they will provide the other part to you.

this is to comply with data protection and to maintain confidentiality

they have to do these checks otherwise they could be discussing your business with anyone........ most companys do this on a outbound call....'aa' and 'halifax' also do this but do not provide part of the answer as hsbc do.

you should only be concerned if they ask for sensitive data such as acc no's / security no's ect

Seems as tho there were crossed wires somewhere

when the bank ring you.... they can only ask for dob and postcode an give you part of the answer
if you refuse to give that info they cant by law give you the details of the call so will provide you a legite number for hsbc so you may comfortably do the security on a number you know to be real...of statement ect

but when you ring cust services i.e telebanking....which sounds like you just did .... they will ask for sort code and acc no dob and 2 randomn digits of your security number.....that is why you have a security number so they can identify you over the phone... if they were fraudsters they would need to know your security number in full ideally ...
at the very least with 2 fixed digits of your security number it would be nearly impossible to acsses your acc online (the digits requested online  would have to be the exact 2 randomn ones (eg 4th and 5th number from your sec no pls? ...once again) ,,,,unlikely! as you only get 3 attempts and would also  have to guess the 3rd digit between 1-10! and for a start would need your full internet banking logging ib number to even get to that stage  to commit fraud to to you online . as for your sortcode and acc no.....it is useless with out any of the other info in full ......eg theyd need alll your debit card details front and back to use your card online ....and would need all the security details as mentioned to send payments over the phone.


seems to me a case of the right hand not knowing what the left was doing and this sometimes happens between the undertrained branch staff not knowing the ins and outs of the telebanking rules

I received this call today, after a declined top up in lebara web site.
I was in doubt, so I did call to another HSBC number, to confirm that.
They confirm that someone from hsbc reeally call because my card numbers was stoled from internet
I recomend always call to your bank to confirm

Just had a call from them.

The caller clearly explained that the only piece of information he needed from me was my postcode and he didn't need my account details as he already has them.

The purpose of the call was to clarify my bank card isn't being used by anybody else as there was "suspicious" activity on my card (and he was able to tell me exactly what all my transactions were and amounts). What he found suspicious on my account, I found to be normal transactions.

Either way, I just thought the call was a bit stupid really. All the transaction he stated were "suspicious" had been ongoing monthly payments...

Received call today. Didn't have time to pick up.

this is a real number guys- i called the bank using the number on my card and i've been told HSBC have tried to contact me regarding suspicious activity on my account. problem has been sorted out. if in doubt use the number on your card.

Just called HSBC after missing a call from this number and they said there was nothing on my account notes about a call, or a reason to have been given a call. Not conclusive, but suspicious enough.

Don't panic everyone, its HSBC fraud department, they asked gave the start of my post code and dob as security questions, then clarified my last 3 transactions on my account, then said thanks and goodbye. Just Hsbc checking their customers and being careful.

If you do not like these calls then you should phone 02079918888 HSBC Head office and ask for the Chairman Mr Green and ask him why the bank is calling you. Then they may do something about calling people. The more people call the more HSBC WILL ACT to do something. So if you get a call remember phone 020799188 ask for Mr Green Chairman of HSBC and you are returning the call. Have  fun.

I've started receiving these and its been everyday, so a bit agressive really. I called my branch and asked them:

* To confirm it was HSBC (it was)
* What they wanted (it was the sales team)
* Asked them to stop them calling me (they confirmed they had)

I'll see how it goes but this was quite easy.