800-955-9060

This number is NOT a scam people. I called the number on the back of my card and verified that their fraud dept did contact me regarding a particular charge. The charge was verified along with other recent purchases.

Definitely legit.  I had a message with that number but just in case called the number in the back of my credit card instead and they confirmed that it was them who had called to confirm some purchases.

legit number...the only reason why it is not on the back of your card, is to prevent influx of calls which is not fraud related

This # is real.  I was suspicious too & called the # on the back of my card.  There was no fraudulent activity on my card but they recommended cancelling it since someone's database had been compromised.  The message was real, Chase fraud prevention, no cause for alarm.

This number was legit for me, I called the number on my card and a purchase did need to be verified.

The number is legit and the people saying it isn't are dopes.

This number is legit...there was a test charge to Walmart for $5.  They had tried to charge some trip on Virgin Air to my acct.  They cancelled the card instantly.  I knew my balance was $0 not $5.

800 955 9060 is one of the phone numbers for Chase's Fraud Dept. How paranoid some of these posts made me to think I called the wrong number and provided them with personal information. I asked the Chase rep to dial that number and confirm for me that it was legitimate. She put me on hold and returned to the phone stating it is their Fraud Dept. She confirmed the conversation I had with them earlier. THIS NUMBER IS LEGITIMATE!!!!

The number is legit.

I received fraud alert email a couple three days ago. Somebody had attempted to charge (amount under $15) a gas purchase to my card. Charge was in CA; I am in VA. So I clicked on the link in the email to confirm that I had not authorized the charge.

Today I am getting another fraud alert email. So I am logging on to the website. The status of that charge is no longer "pending", but now "posted".  So I wrote them a message through the "Secure Message Center" to please take that charge off my account. Hours later the answer: they cannot help me with my inquiry; I'd have to call 1-800-955-9060.

And so I called. They asked for my full account # and for the last four of my SSN. They said that they needed to close my account to protect my money. Somebody used a physical card with my information on it in California.  Which is weird, because I only use the card for purchases on Amazon.com. It's a Amazon/Chase card.

So now they're closing the account, and sending me another card. But the question remains: between Amazon and Chase, who gave out my information? Because I sure didn't.

Always hang up and call the telephone number printed on the reverse of your credit card.  If you give out your information to an unsolicited caller, you have absolutely no way of verifying who this person is.  Scammers have technology to display any number of legitimate names in your caller ID.  Any bank, Chase, Bank of America etc, will contact you via mail.  Ask yourself why a business would need you to verify SS# and account numbers that they already have?

This call is legitimate. I just received a voice mail from 480-902-6000 instructing me to call this 800 number back about fraudulent charges. I didn't trust it so I called the number on my Chase Visa card. My card had indeed been compromised and a new one is on the way.

My husband and I both got a call from this number.  I was concerned and googled the number to find it was a scam.  However charges that were not mine were reported to me by the caller on the other end and charges that were mine.  I called the number on the back of my credit card to find that my account was closed which is what I had just done with the person on the other end of the phone.  It is a legit call.

I know that there are people who want to believe that every caller out there is trying to scam them, but realize that not every Chase employee is going to know every single one of their phone numbers.  Sure do the safe thing and call the number on the back of your card, but this number is a verified Chase Number of the Chase Fraud Prevention Department.  This post I am replying to is now 5 years old but quite prominant - and wrong, and the number is one of many assigned to Chase by what I can tell - and I asked the representative that I spoke with to verify its authenticity (which he did ) but then I also asked him to tell his management about all the negative posts which leave doubt in ones head.  Making what should have been a fast return call, quite an effort on my part and likely others like me, who want to do the right thing.  Chase's Fraud Control group should list all of their numbers or at least provide a better faster way to verify the number's authenticity.

We received a message to call 800-955-9060 giving us a 5 digit code to give for reference.  We did so and we were told that our credit card had been cancelled due to suspicious activity.  They gave us the specific dates and amounts from transactions we had the day before.  They only asked for the last 4 digits of my ss number and last 4 digits of my account.  Everything seemed very legitimate.   However, I called the phone number on the back of my Chase credit card to ease my suspicions.  Everything was legitimate.  The phone # 800-955-9060 IS a Chase phone number.

This isn't a scam, it is the fraud department at Chase.  Call the 800 number on the back of the card and the only information they should ask you is name, birthdate, and last four digits of the card.

Got a messege at work to call April at 1-800-955-9060. Called the number and it sounded legitamite but after I gave my info to the automated system I had second thoughts so I called the number on the back of  my card. They were very helpful and informed me that it was legitamate. My account number was on a list of potencial fraud charges. Preventative action, my card was cancelled before any fraudulant charges had occured. They said my new card would be delivered with signature required within 2 days. We'll see if that happens......

I did receive something in the mail after I ignored their calls.
Called the number on the back of the card and they verified the letter.
So . . . ???

This is NOT a scam. It is Chase Bank. They called about suspicious activity on my card. Just to be safe, I called the number on the back of my credit card and they verified this was in fact Chase trying to contact me.

i keep getting a phone call from this number 877-611-0374 i put a trace on it there is no such number

if this is not a scam then why are they calling me when I have no credit carda, and no bank card, but yet they want my social just to verify that I have no cards.