8778335617

This is a legit Bank of America number, from the ATM debit customer protection dept. After receiving a message asking me to call this number, I called the regular BofA customer service number, who verified that this number is correct/legit... and they transferred me directly.

I admit that it was odd to have to give them my info (no social sec # requested)... but the rep did have access to all my recent charges, and needed to verify some of them, since I had been traveling.

Got an e-mail from bank of america that a hold ws put on my atm card. I checked the number they wanted m to call here and got spooked. So I called the number printed on my ATM card to get customer service - it turned out that the e-mail was legit.

If you are are at all worried - you should call the bank number printed on your atm card or you statement.

Received the call on my phone. Caller ID was "UNKNOWN". I checked my account online and saw the number matched. In talking with the representative, I did discover that there were fraudulent charges being made to my account. I was also told that this number has been given out in a number of email phishing scams. So legitimate number sometimes used illegitimately. If an email is received, call BofA. They will ask for it to be forwarded to them.

This number is 100% legitimate. It's listed on their website as

    

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Phishing email

To report a suspicious email that uses Bank of America's name, forward it to us immediately at abuse@bankofamerica.com. New mail message
Fraudulent activity

 Report fraud and other suspicious activity not associated with Online Banking:

   * Consumer Checking & Savings Accounts: 877.833.5617
   * Consumer Credit Card: 800.383.0618
   * Small Business Credit Card: 866.329.6262
   * Other Small Business Accounts: 877.240.6886


The person that took my call explained to me that they flag suspicious purchases as fraud. For example, if I shop at Walmart once a week it's nothing unusual, but if I order off of a website I've never purchased anything from before, they flag this as fraud and they will call you as UNKNOWN, but leave a voicemail with 877-833-5617. I did not have to give my social security at all by the way.

I think it's a really great feature. I appreciate them calling me for their concern!

I have been receiving calls now almost every day from this number from the fraud department from Bank of America..... its getting rather annoying. I can't ignore it due to being military spouse and my other half being deployed. I risk missing his calls.

I received a garbled messing on my cell phone regarding fradulent activity on my card.....gues what I do not deal with Bank of America.....I locally source every thing and I know my banker by name....this is just a phising scam....always google the number.   Never cash the $24,000 dollar check that comes to you in the mail.  Trust but verify and never discuss your butt or your bank account in public or over the phone.....

Acyually, i work for boa and it IS official still.

I received the following email from BOA this morning, I checked the call back number (877) 833-5617 with Yahoo search and arrived at your site:
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Bank of America Alert: Irregular Debit Card ActivityThursday, November 4, 2010 4:22 PMFrom: "Bank of America Alert" <onlinebanking@ealerts.bankofamerica.com>Add sender to ContactsTo: danielmacdonnell@yahoo.com

To ensure delivery, add onlinebanking@ealerts.bankofamerica.com to your address book.

Exclusively for: | DANIEL MACDONNELL
   
Online Banking Alert  

Irregular Debit Card Activity
   
Security Checkpoint:
 
 You last signed in to Online Banking on 11/04/2010.
Remember: Always look for your SiteKey® before entering your Passcode.  
 
To:    DANIEL MACDONNELL

Account:    PERSONAL CHECKING/SAVINGS ACCOUNT ending in 1209  

Date:    11/04/2010  

We detected irregular activity on your Bank of America Debit Card on 11/04/2010. For your protection, you must verify this activity before you can continue using your card.

Please visit Online Banking at www.bankofamerica.com to review your account activity, and then call us immediately at 1.877.833.5617 in the US; international customers please call collect via the international operator at 602.597.2395. We will review the activity on your account with you and, upon verification, remove any restrictions placed on your account.

Want to confirm this email is from Bank of America? Sign in to Online Banking and go to Alerts. The Alerts History lists the Alerts sent to you in the past 60 days.  
 
Like to get more Alerts? Sign in to your Online Banking account at Bank of America and within the Accounts Overview page select the Alerts tab.  
   
Security Checkpoint: This email includes a Security Checkpoint. The information in this section lets you know this is an authentic communication from Bank of America. Remember to look for your SiteKey every time you sign in to Online Banking.
 
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Contact us about this email
Please do not reply to this email with sensitive information, such as an account number, PIN, password, or Online ID. The security and confidentiality of your personal information is important to us. If you have any questions, please either call the phone number on your account statement or use the Contact Us page, so we can properly verify your identity.

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Keeping your financial information secure is one of our most important responsibilities. For an explanation of how we manage customer information, please read our Privacy Policy. You can also learn how Bank of America keeps your personal information secure and how you can help protect yourself.

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This email was sent to: danielmacdonnell@yahoo.com

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I have received two calls but have not picked up and they left the message to call back @ the 1-877-833-5617 number. Today I called the number and it is BOA, but I do not have a problem with my account. The BOA rep said this a ploy for them to get your info. They will keep calling until someone picks up and tell you that your account has been put on hold and than attempt to get information from you.  Do not give them any information.  Call BOA to verify directly.

The message above is exactly correct.  Do NOT provide any information to any alleged B of A employee who reaches you by phone.  Hang up and call a known good B of A number.  The best one is the one on the back of your ATM/Debit card.

SOLVED! Well... at least the mystery about the number is. Somehow they've rigged it so that if you call the number from a cell phone without first dialing 1, there's a recorded message instructing you to press * to get a text message. Luckily my phone people block added charge texts so they didn't get me.

However, when you dial 1 + the number you in fact get a legitimate BofA automated service. And that, my friends, is how one number can be verified as both legit and fraud at once.

I received the email regarding illegal activity on my card. I reloaded my browser and logged on the BofA site, found that number, called. I did dial in my debit card # and last four digits. I dealt strictly with an automated system. They asked me to verify my last three charges, all were mine. During normal business hours there's probably a live operator waiting to lift your identity. It's nearly midnight right now.

The only question I have is why hasn't BofA been made aware of this and put an end to it?

Yes the 877 833 5617 Number is a legit ATM Customer Protection Number at Bank of America.
NO it is not legitimate in the way "alert" messages are being communicated whether via E-mail, phone message or text. I spoke to a customer service rep at BOA and he indicated to me that what is going on is an "app" that he referred to as "SPOOFING" where if the number when  "redialed" or "unblocked" from cell phone it will be redirected to an unpublished number and to the theives that want your info.
It gets complicated he said. If you get a message like that call customer service or go on line and check for any irregular activity. Never punch in your entire SS# or acct info. Chase and Wels Fargo are having the same issue with their Number as well.

I just received a call tonight at 5:06 p.m. voice recording saying that it was from Bank of America, and that I was being accused of commiting fraud on my acccount. it said to call 1-800-831-5617 immediately to settle the matter. I freaked and tried to call the number but it would not go through, it kept saying it could not be completed as dialed. Help, I am really freaked out, and my bank is closed until Monday.

I'm receiving automated calls from this number about "fraud on my account". I also received email notices about a week before the calls started from BOA stating that there was questionable activity on my account and to call them. These emails look just like the standard BOA emails that are sent when I have transaction activity online.

HOWEVER, the account that the email referenced was CLOSED seven years ago. I don't know where these people are getting the info, but my current BOA account is fine and I'm not calling these scammers back.

I received an email stating that there had been a hold placed on my acct due to possible fraudulent charges, and that I needed to call a number.  When I logged into my bank acct, there were no fraudulent charges, and there were also no alerts for me.  When I called the number, it was an automated system that asked me to enter my credit card number.  I hung up.  BofA doesn't ask for that.

Got the email alert today. The number IS valid. You DO have to put in your debit card number, and give your full SSN. They back up their validity later with a couple of clever security verification questions, and then review a few questionable charges.

A red flag was put on my account for a few 'spur of the moment' internet service purchases. One of which had no charge, but was an official transaction.

My call started automated, but ended with an out-sourced representative that actually didn't sound like a robot with the use of the word 'jittery'.

I got a phone message from 877-833-5617 that it was a call from Bank of America and that there was a possible fraudulent use of my ATM card.  I checked the fraud number from BofA and it was not the one from the phone message.

Got an automated call from 877 833-5617 claiming to be BofA  "ATM division".

I received the recorded call on my cell phone.  I didn't trust it, so I called the number on the back of my BoA ATM card and asked them to transfer me to the fraud department.

The number is legit and I did have fraud on my card.

I got the email too. I logged on to my BoA account and looked at the alert history (not the mail link) and the exact email+phone# was in the alert on BoA's website.

Phone#: 1.877.833.5617