02088199744

If this company calls you please hang up.  They are cold calling people claiming that they can fix their PC as it is running slowly.  They ask for remote access to your PC and claim to fix the slowness then demand credit card details for payment.

Stay well clear this is a scam

I had the same call.  Please beware this is definitely a scam

I have to admit that I have never heard of such an unethical manner to solicit customers. It was both unethical and dangerous. In a time where people are struggling and money is tight, it is incredible that instead of pulling together, people are still stealing for lack of a better word.

I received an unsolicited phone call from a person named Alex. He claimed that there was a new computer threat called "Vonearies". This threat could not be mitigated by any anti-virus or anti-malware program I had installed claimed Alex. I allowed Alex to take me through to my event viewer. He then asked me if I had any warning or errors in my event log. When I told him this and said I didn't know why, Alex kept saying "ooooohhhhh, that's not good". He then told me to bring up the task manager and go to the performance tab where it shows CPU and memory utilization. When he asked me if they were fluctuating and I confirmed, there came another "oooohhhhhhhh". According to Alex I was infected with this "Vonearies" thing and needed a technician to remotely connect to my computer to "clean up" my computer. He then instructed me to go to www.click2fixs.com and select the Remote Login feature. This brought me to a "logmein.com" website where I was presented with an authentication box awaiting a 6-digit code.

Unbeknownst to Alex, I am a very qualified security consultant, architect, and a certified microsoft engineer. I am well aware of the current threats to information security and actively work at mitigating these threats and designing secure solutions. There was no way in the world I was going to allow the technician to remotely connect to my computer. He even got as far as wanting to generate the code for the remote login. And then on top of that, Alex told me that this service would cost between £25 and £72 GBP.

The social engineering tactic employed was appalling and insulting. For example, Alex instructed me to go to the beginning of my event log where anyone who built systems and installed operating systems knows the beginning of the event log is where you are most likely to find errors and warnings. He took me to the task manager where it is normal for any computer to have the CPU and memory fluctuate from background services. NORMAL!!!!!

As an information security professional, I feel it is my duty to report these findings and publicize this SCAM so that no one falls victim to this unethical behaviour. The phone number he gave me is +44 02088199744.

In saying all of this, this is my experience with someone who called representing www.click2fixs.com and gave me the phone number I've listed above.

According to this thread, it seems this is not the first time.

The parent company is:
Arjun Infosys And E Services Private Limited, Central, Kolkata

Category:  IT
Phone:  Cell9007045871 , Cell9007045872
Address: 17/H/9, Balai Singhee Lane, Central , Kolkata- 700009, West Bengal
(Funny how they have a UK number but anyone can do this through Skype)

Data status: unverified
Email: hr_aies@arjungroupofindustries.com

Here's a variation on the above. What scam artists!

I just received a call from a heavily accented "Rick Smith" who was told me that he was making a "courtesy call" as our apartment building was identified as a target for satellite infractions. What??? you may ask, well, so did I. Apparently a satellite moved 10 degrees in the last month and he was calling from the engineering department of his company to make sure we didn't have anything wrong with our computers due to this infraction. He offered to work with me to test my computer. All I had to do was to visit a click2fixs.com website and follow his instructions.

I told him that I had been in the computer field for over 20 years and I had never heard such a ridiculous thing.

He kept repeating this wasn't a scam or a marketing gimmick to the point that I said "I think you're both a scam and a marketing gimmick." Instead of going to the web site that he gave me, I researched his company on Google while he was making his pitch and then asked him to verify details. When he did, I told him we were registered on the TPS anti-marketing list and he couldn't legally be making this call.

He told me that he would lose his job and that his wife and children would go hungry. How could I take the food from little Samia and Jafir(?)'s stomachs? He then said he was only concerned for the safety of my computer. I assured him that I was very comfortable with hardware and software firewalls and IS packages and I didn't require his assistance.

Still, he kept aggressively pressing on so I hung up on him and reported the number to the TPS.

I suppose there'll be no tikka masala for little Samia and Jafir tonight.

What a ballsy scam!

Just had a virtually identical call to the one described by VURed. An unsolicited and persistent series of calls from a heavily accented man called "Rick Smith" talking about satellite interference and viral infections affecting our computer through the internet. His aim appeared to be to get me to work with him on establishing whether or not our computer was affected by logging onto his website and following his instructions. Presumably he either wanted money for downloads or even more worryingly would get me to disable security settings and allow access to my computer for future fraud. He kept repeating that this was not a scam; he said that he worked for an official recognised company with proper authority to investigate the problem. I refused to comply without investigation and asked for his name and phone number if I wanted to follow this up. The phone number was 02088199744 as above.

A nasty scam which preys on the vulnerable and technically unware.

Received call for 'Click2Fixs' saying a virus was infecting all PCs in my town,and if I went to my PC he would guide me through mending the problem. I said I would call him back. I then searched the company name and most of the responses appeared  favourable and even the website www.click2fixs.com looked favourable.
Being cynical, I had a BT operator ask them to accept a reverse charge call, which costs them a lot.
After a long talk to their 'floor manager' he told me they would nver call me again.
40 minuteslater they called again with the same spiel.

This company called me yesterday and as I am a silly old woman with computer problems I have fallen prey to their scam.. I have paid them £143 by credit card( for a 2 year contract) ! I am now really worried that they can again get remote access to my computer .  Although to be honest they do seem to have fixed the problem .
I have rung the police and they looked it up on google and said it was a valid site but to report it to trading standards which I have done

same here, do not fall for this one.

These people have called me several times and are very pushy wanting access to my pc. They inform me I have an infection in my hard drive and they can provide a free check up.
Name provided was Rick Smith personal technical help on the number above.  Clearly a scam

My friend emailed me about a similar call she received from a guy who did exactly what everyone here has said. She gave me the link to their site and I checked it out and got suspicious right away after seeing that their news was empty, forum empty, and first posts (test forum) was made 4 months ago.

Then, I saw this page after Googling their number and read everyone's wise words. I warned my friend asap, and managed to stop it right before she allowed their remote assistance. On behalf of her, I would like to thank everyone here for your help in preventing another £73 of hard-earned cash being scammed away.

Thank you all.

Just been called. Went through the motions until I was asked to put in a number!!! Sounded as if he was calling from India - but gave his name as James Smith!!! As we are on TPS I am not sure how he even got my number, unless it is just random.

Had 2 COLD calls from these people. First one was cut short because no time. Second one was from an Indian sounding man calling himself Peter and stating that there was serious VIRUS INFECTION in my local town (named) and that they could fix any problems on line.
I thought that the call probably emanated from India using VOIP protocol and frankly the caller was not at all expert in selling.  
Anyway I complained that as I was on Telephone Preference Service the call should never have been made. And then the call was curtailed.
At the end of the call Peter wished me good luck in a sort of sinister way - as if to say - so you haven't fallen for my pitch so maybe your PC will have problems.  That's not nice "Peter".

Just been called by Alex from this company - he asked for my husband who is recently deceased. I told him this and he was completely unfazed and knew my name and my postal address. He said 59 computers in my area had been infected and as he knew I used my computer a lot for the internet he was calling to help fix my problems. As my laptop is brand new and has no problems whatsoever, he was wasting his time - but it is unnerving that someone cold calls and has details about you even though I'm on the telephone preference service. Especially unpleasant when I'm feeling vulnerable anyway after my husband's death. I told Alex I thought it all sounded dodgy and put the phone down - these people should be stopped from scaring us in our own homes. I've reported it to Trading Standards.

We agre with Infosec Pro.
We have had a call from this company saying it is helping people in the Ulverston area rid themselves of a vocifourous computer virus. I requested the company name and the telephone number but said that I would not take their instructions unless I had the caller 'John's' email address - which he refused to supply. It's most definately a scam. 'John' said he was calling from India.

My mother received one of these calls and proceeded to let the company have remote access to her computer. I phoned them when I realised what she had done. They denied asking for bank information and tried to claim they were a legal computer maintenance company. They then said they had not done anything without her consent!
My poor 80 year old mum is now worried sick what information they may have access to.
Very unethical and definitely a scam!!

Identical call to the first post on here, he said his name was Daniel, i got wary when they wanted remote access so i got onto google and luckily persuaded myself it must be a scam and after him going on and on he finally said we don't need customers like you ha ha! So relieved i clocked on, it just sounded very dodgy and the price range was identical £25-£72.

Can anyone help?     My mum has just signed up to company completely unaware that it's a scam.....we've spoken to talk talk who were useless............. I wondered if this company did anything more than just taking the £71 from the other people who were scammed or did it stop there. I'm not even sure what they have installed on her computer..Any advice?

Similar story to those above.  Caller with poor English advised my 71 year old mum that her computer was faulty and/or slow, and after an hour or so persuaded her to browse to http://www.click2fixs.com from where she was prompted to grant access to install LogMeIn.  Luckily she got cold feet and ended the call.  

The caller gave his name as 'Kevin Tool' and claimed to be from Bury where my mum lives.  He asked to to be called back on 0208 8199744.  Before rebooting, virus scan showed no problems, unlike MalwareBytes which reported registry entries for Trojan.Dropper.  Now wondering whether these were already present or were introduced on visiting the dodgy web site.

I totally agree. This is a complete scam but, sadly, not even worth reporting to TPS or the ICO even if you're registered. I got a cold call from "Alex" who reluctantly gave out the company name after a bit of probing and then hung up quickly after giving me the phone no "0948 2889" as their UK number (doesn't even exist!)

A bit of digging around the company shows that it offers no address for the company on its website http://www.click2fixs.com/ but its terms and conditions confer "New Delhi, India" as jurisdiction for claims and the company "Arjun Infosys & E-Services Private Limited" as its parent company. This company is based in Kolkata, West Bengal, India. As a non-UK based company, the Information Commissioners Office (ICO) has no jurisdiction.

"Arjun Infosys & E-Services Private Limited" has no website but various recruitment campaigns to support its UK and US scamming. It names itself part of the the "Arjun Group of Industries". A search only produces an (apparently) unrelated "Arjun Group of Companies" - if I was the MD of the latter, I'd be concerned at the apparent associations with this set of scammers.

The scam seems pretty well known now (see http://www.click2fix.co.uk/ for concerns of a similarly-named but unrelated company).

Basically, don't touch Click2fixs or Arjun Infosys with a barge pole!