08000232635

Its the Jobcentre JSA hotline calling with regards claims for Jobseekers Allowance. They call back up to 3 times and then stop which means so does your application for Benefit.

Having read through most of the comments here, and experienced a similar situation to a lot of people, it makes my blood boil that I'M the one who is currently out of a job due to redundancy and the people who work at the jobcentre are actually employed.  It defies belief!

I started a claim online on Saturday since I didn't want to deal with an hour long phone call - I hate taking calls from,or making calls to. people other than friends.   It explained online they'd be intouch within the next two working days.  So, either Monday or today.  I specified on the form that I couldn't take a call on Monday.  And then put my preference down as PM on a Tues.

However I decided to get up at 8.30am so I could wait for the call since I had a funny feeling they'd ignore my request.  I've been sat by my phone all day, with the exception of when I went to the toilet for 2 minutes, and came out to see they'd called me at 10.30am.  ARRGGHHH.

I've been waiting in all day because I knew they'd ask some details I'd need to have at hand.  

Will they call me back? Do I have to sit in all day tomorrow again wondering if they'll call me, or is there anyway I can get intouch with them to get this bloody call out of the way??

@Rand Hobart

Your post from 14 Dec is ridiculous. You mention courtesy, but clearly you have courtesy for no-one, since you go on to describe an employee as a 'thick tart'. Added to that, you also name the employee, violating her right to privacy under the DPA.

In a final notion of stupidity on your part, you say the following:-

'As for the DPA; you'd think the DWP would understand it and know that telling me who they were is not in contravention of the act.'

Actually, in this case it would have been a contravention. Why?, because you have no right to know it is the DWP calling, since you were not the intended recipient of the call. Even if it is your phone.

Missed the call and no message was left so looked online...

this is a scam, people - i spoke to the benefits agency, and they are aware of someone using a dwp line to call people and ask for their details... dont give it to them. b******s

if it is right what you say and it is for this number, why did they ring when i was at lesson when i simply asked them to ring me at 4:30pm

Called me at 8.02am this morning sod that for a joke left it to go through to answer phone - Now I know its dwp im annoyed as I put afternoon on the application form as Im normally not in in the mornings.
Nice to see they take note of what people say..

had about 4 calls every day for about 2 wks solid!!  always at 20 pasr the hour, got 2 the stage when i was waitin on the fone ringin,  i work night/shift, so needless 2 say i had 2 switch my fone off so it wouldnt waken me!!!!!!!!!!!!!!!!!!!!!!!!!!  my numb is withheld+ i have caller id, so i no whos calling, why should i have 2 put up with this [***]!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  leave me alone!!!!

JobcentrePlus will only call you twice. They're unable to leave a voicemail or identify themselves to a third party for Data Protection reasons.

If you do need to contact JobcentrePlus to complete your claim, just call 08000 55 66 88.

Being one of the said 'incompetent idiots', I can confirm this is correct...

Same for me too, told them to call any time in the afternoon, they call at 8:15am :-/

How long does the call take in reality? (they claim ~ 40mins)

What do they ask exactly?

Lastly, how many times do they try to call in total?

Cheers

If they are going to call you at whatever time they like then why have the option of saying when you want to be called???

I requested call PM, they called at 8.45am -I don't think it should count as one of the two calls if they can't call you at a requested time!  How on earth are you supposed to be confident they are dealing with your application correctly if they can't even tell the difference between AM and PM?!

08000232635
department of work and pensions.
Well i was contacted this morning, by these muppets who asked for another person when i asked who was calling i was told they could not let me know because of the data protection. christ i thought must be serious. i rang the number back only to have a recorded message say the depatment of works and pensions rang and if they need to contact you again they will. so much for there data protection. bunch of muppets. lol

It's the DWP (Department for Work and Pensions). I made a claim online for Incapacity Benefit. They said that they would call within two working days for further information to substantiate my claim. I filled in the form online on the Friday and they called on the following Tuesday. Unfortunately I was out at the time. Would be helpful if they left an automated message.

Same thing here, requested a PM call, they rang me at 9:34 am. As i was not expecting to be called that early, i was not ready and could not get to the phone in time. Now this is going to affect how and when my claim is settled and i am sure that i will lose a few days benefit due their stupidity of not following their own instructions.

Had this number ring me twice. I missed them both. I told them to ring me on fri morning because im away all thursday. They ran Thurs afternoon. Such simple instructions! And didnt even leave a message so I can ring them. Its now fri afternoon and no call yet :-(

I was called today, I asked not to be called on Friday the 4th of June as my I was awaiting a phone charger. 1st attempt at contact and it was a total failure by them. The phone charger arrived about 1 hour ago.
The only positive was they actually called in the PM as I requested, yeah!
I had saved their number from a year or so ago so it is DWP. As everybody here knows =)

They called me just nowww ... I never manage to get to my phone in timee! But I have an appointment up the job center todayy so why are they ringin me if it is themm?

I answered the call but they wouldnt tell me who they were untill i confirmed who I was, not prepaired to confirm anything untill i know who im speaking to.

Applied last night saying CALL ANYTIME OTHER THAN FRIDAY (i.e today)  got a call at 8:30am, which I didn't answer because of the 0800 number (Been applying for a crap load of jobs that have turned out to be scams that keep calling - everyone beware!  REED has a lot of scam stuff on it!).

Followed what 'Jim' said on here and phoned 0800 0 55 66 88 expecting to be greeted by the usual robospaz followed by incompetence man but instead, faced 3 options, held the line twice and got put through to a very very very friendly and helpful lady after only a short wait with vivaldi's four seasons (which, as my cold extremities will tell you, was inappropriately 'spring' allegro! - such madness!!).

I thought I would post back on here because she told me everything I needed and i've got my big interview next tuesday - if only I could be saying this about one of the thousands of jobs I have been applying for!

got a call early this morning to early to pick up just wanted to no who called and why