08000725230

number keep;s calling no one there

Just report them to Offcom by using Ofcom's website.

If the company persists on calling tell them that you ahve reported them and if they call again you will send them an invoice for your time and a fine.

Changing my provider so now 'British Gas' are ringing constantly. Mostly I don't answer but picked up the phone when I was execting a call. The guy went straight into can I confirm my address and post code and when I said no he got snotty with me. When I confronted him with why he needed this info he said it was to improve their customer service and find out why I was leaving. I told him it wasn't rocket science if I could get a better deal elsewhere and once again he started saying he didn't understand why I was being so hostile at which point I said goodbye and put the phone down. Hopefully they'll stop ringing 4 times a day now. If they were so bothered bout their customers they should stop robbing us with their unjustifyable prices.

offers some lottery stuff or something. i said i was not interested, but they keep calling. god, these people can be annoying.

I just recieved a call from this number, they did notr speak when I picked up.

Contact Dave Bickerton at British Gas. I suffered the same pointless calls to return to British Gas until I dropped him a line; he's the IT director responsible for the CRM. I would consider returning to them but for the fact that the British Gas billing system appears fundamentally defective (17 incorrect bills in less than a year - their acknowledged metering and calculation errors). Their CRM (Customer Relationship Management) software uses badly input and managed data to generate misleading and erroneous communications that are indicative of a systems driven business, not the people led and customer service driven one that customers expect. It's the CRM where these pointless calls come from. A robust billing system is the foundation of all metering dependent businesses and they really need to get their act together before they're either ditched by Centrica and/or have no customers left to abuse. It's not difficult - Gas and Electricity metering and billing have been around for nearly a century. Consumers don't care about which company's name is on the bill (identical product) but they do value ACCURACY, clarity, and service. Value? Price? De-privatise and mutualise into a not for profit trusts that invests in infrastructure and providing a strategic service to the economy, not dividends to shareholders, and you'll get a fair price. Rant over!

British Gas called me to say that they are going to sue Accenture for not compensating them for their lost customers and costs accrued to de-bunga their systems. I said, "You pays your money and you takes your choice!"

I work for TalkTalk but will be moving to British Gas in April 2011. When the customer service and billing systems culture of TalkTalk and British Gas are blended, there are going to provide for some very interesting outcomes for Centrica's balance sheet and record of customer desertions.

I'm not all sure who is calling, but if it is British Gas, they will get a discourteous answer.  I have now  ditched them after 27 years since they refused to check my boiler although I was on their maintenance contract and they, THEY installed the boiler.  I was left with no heating and no hot water from end November 2010 till the beginning of February 2011 when my plumber installed a new boiler.  The Gas Board boiler only lasted 10 years.  
I froze in the coldest weather we had. I was forced to buy and borrow electric heaters.
I'd like to string up the chief executive on the flying buttresses of the Scottish Parliament, preferably on a frosty night and see how he survives subzero temperatures.

My mother has had a succession of these calls. A few ask her to press a button first having announced it is 'british gas' calling. During the last call a woman tried to persuade her to go Direct Debtit. So be warned-it may be a scam to obtain Bank Details

Why are British gas the last to find out that i have already paid their bill??

The idiots didn't bother me when i owed them money only when i don't...oh god they copied in my phone number when i rang them last week didn't they...B*stards

After a week of calls to British Gas to stop them calling me from 08001070967 - these calls are silent calls - I spoke with Paul Hylands of British Gas and told him that I would give British Gas 3 chances to stop the calls then I would change my supplier. Mr Hylands assured me that he would investigate. On 11th March, I received another silent call. Mr Hylands was concerned and kept in touch over last week and on Friday he assured me absolutely that my number had been taken off the system.

Today, I received a call on my mobile from British Gas from 08000725230. They have one chance left.

For the past 2 weeks British Gas have been calling my mobile on this number and 08001070967. I have taken up the matter with Paul Hylands of British Gas on 0161-855-5039, who seem to be a manager. I have told him that if the calls do not stop, I will change my account to Southern Electricity, which, for me, is estimated to be exactly the same price per year as British Gas based upon the amount of fuel I use.

The annoying things about the calls are (i) both are silent calls (ii) if you call the 08001070967 (do it from a land line), it says "You need not worry this was a courtesy call from British Gas to see if everything is all right. If I want to know if everything is all right, I go to the Doctor, (iii) if you call the 08000725230 number, you get 4 options; ignore what they say and press 1 - you will then be able to complain.

I am now complaining to Offcom.

I was phoned by 08000 725230 early in the morning.  When I answered there was no-one there but they held my line for about 5 minutes before the call cleared.  I hope I wasn't paying for the time they held my line

The story so far

9th March
Called 0800480303 and spoke to Darren of the billing department, he says Emma (I spoke to her yesterday) did send an email to have my number taken off. Darren will now send a message to Paul Hylands (his manager) to call me back within 48 hours. He would not let me speak to Paul Hylands.

I reminded Darren that I had told Emma that I was giving British Gas a last chance; I had told her that if I received 3 silent calls I would find another supplier (regardless of cost.) I added that 48 hours was too long and I expected a call back within the hour.

Darren says that the system is operated by an automatic dialler. If and when Paul Hylands replies, I might use this idea http://forums.moneysavingexpert.com/showthread.php?t=138775

Mr Hylands called back after 1½ hours and told me that the call from the number is a courtesy call to see if all is well. He told that "British Gas receive customer feedback and a lot of people said that they want British Gas to keep in touch with them."

I told him that I doubted that that is what anyone said, other than by failing to remove a tick box, and that they are straightforward marketing calls. He denied this.  I told him I was a shareholder and that I would be disturbed if money was being spent just to see if people were OK and then I read him 8 or 9 comments from above and from other sites, all of which mentioned marketing. He changed the subject.

He is disturbed by the fact that the calls are silent.

I suggested that some accountant had decided that a call should cost x pence, and that although a call to a landline for 30 seconds might cost x pence, a call to a mobile for x pence would only last 10 seconds and thus not give time for the message. He didn't think this likely.

Mr Hyland said he was very concerned, although in view of his statements about the calls being "to keep in touch and nothing to do with marketing", I'm not sure I believed him. He said that British Gas was heavily regulated and that such calls could cause them to lose their licence. I asked him who I could speak to so that BG would lose their licence. He asked if I wanted them to lose it. I said that I thought it would be a good idea if the calls did not stop. Eventually, he told me it is Offcom,  who are interested in silent calls and I was free to contact them. (I told him I was grateful for his permission to do this, but I thought I had the right anyway.)

He will look into the matter.

I thanked him and reminded him that if there were 2 further calls, I leave British Gas and complain to Offcom.

https://whocallsme.com/Phone-Number.aspx/08001070967
9th March
I have been receiving calls from 08001070967 on my mobile whilst driving. I glanced down at the passenger seat (where the phone was) and when I glanced back up, the car in front had braked. No crash but this is dangerous.

I called British Gas 08000430303 to have them take my number off, after a lot of time, there is an answer and someone without the power to do anything starts asking question. Once I got past her, I spoke to a supervisor who was apologetic and said silent calls were prohibited and that she would take off my telephone numbers. I told her that I would give British Gas 3 chances not to call me again and otherwise I will change supplier. She then put me through to an automated feedback number. This asked me to reply to 4 questions to rate British Gas. The line was exceptionally faint and did not respond to my voice... it then cut off.

I phoned them back and a new operator now put me back to the feedback line, which did work.

British Gas owe me 40 minutes of my life.

https://whocallsme.com/Phone-Number.aspx/08001070967
10th March
Another silent call at 10:06am

https://whocallsme.com/Phone-Number.aspx/08001070967
10th March
Called again and spoke to Darren of the billing department, he says Emma (I spoke to her yesterday) did send an email to have my number taken off. Darren will now send a message to Paul Hylands (his manager) to call me back within 48 hours. He would not let me speak to Paul Hylands.

I reminded Darren that I had told Emma that I was giving British Gas a last chance; I had told her that if I received 3 silent calls I would find another supplier (regardless of cost.) I added that 48 hours was too long and I expected a call back within the hour.

Darren says that the system is operated by an automatic dialler. If and when Paul Hylands replies, I might use this idea http://forums.moneysavingexpert.com/showthread.php?t=138775

https://whocallsme.com/Phone-Number.aspx/08001070967
10th March
Mr Hylands called back after 1½ hours and told me that the call from the number is a courtesy call to see if all is well. He told that "British Gas receive customer feedback and a lot of people said that they want British Gas to keep in touch with them."

I told him that I doubted that that is what anyone said, other than by failing to remove a tick box, and that they are straightforward marketing calls. He denied this.  I told him I was a shareholder and that I would be disturbed if money was being spent just to see if people were OK and then I read him 8 or 9 comments from above and from other sites, all of which mentioned marketing. He changed the subject.

He is disturbed by the fact that the calls are silent.

I suggested that some accountant had decided that a call should cost x pence, and that although a call to a landline for 30 seconds might cost x pence, a call to a mobile for x pence would only last 10 seconds and thus not give time for the message. He didn't think this likely.

Mr Hyland said he was very concerned, although in view of his statements about the calls being "to keep in touch and nothing to do with marketing", I'm not sure I believed him. He said that British Gas was heavily regulated and that such calls could cause them to lose their licence. I asked him who I could speak to so that BG would lose their licence. He asked if I wanted them to lose it. I said that I thought it would be a good idea if the calls did not stop. Eventually, he told me it is Offcom,  who are interested in silent calls and I was free to contact them. (I told him I was grateful for his permission to do this, but I thought I had the right anyway.)

He will look into the matter.

I thanked him and reminded him that if there were 2 further calls, I leave British Gas and complain to Offcom.

17th March
On the afternoon of 16th March, Mr Hylands phoned back and gave me absolute assurances that he had traced the cause of the calls and had stopped them. He was most clear. He insisted that I would not get any more calls. He said that he accepted full responsibility. I thanked him and thought the matter was at an end.

I went to my mobile phone; Yes, there is a call from British Gas from 08000725230 from 15th - perhaps that was the last...

No, it wasn't, today 17th, I received another silent call from 08001070967.

I have left a message on Mr Hylands answerphone

Another call at 10:15hrs from Br Gas - silent call. No word back from Mr Hylands yet. A check with Uswitch shows, on the figures I gave them, that Southern Energy are the same price as British Gas.

Just changed gas supplier so probably British Gas - haven't answered to find out!

i believe this to be britsih gas.  they call me repeatedly and i am now refusing to take the calls.  I have asked to be removed from the list and am now looking into ways to have the number barred as it is causing a significant issue.

British gas phoning daily - courtsey call if you phone back the number and saying no need to contact them. But obviously if you donr answer they call every day!!!!!

Every night, I dont know who they are, I spoke to British Gas yesterday, they didnt know about the number, and said we woudnt ring you on a daily basis, we would email you if we needed to contact you, so now I wont answer the number,