08009878240

It is very rare for any of these cold calling companies to say anything else but, "we are not selling anything" when one confronts them over TPS. It is of course a lie and a very real one too.

Silent call

Had 2 calls from this number and both times when i said 'hello', i got silence for a few seconds then the line went dead.Why waste my time and there's doing this. So annoying.

keeps calling and asks for me by my name but, refuses to give details and some times just laughs and hangs up Im ex directory so where the hell did they get my number????

Just ignore these people and their intrusive calls.

The positive feedback is suspiciously heavily weighted.

If you truly have problems with credit card debt, approach CCCS, a FREE debt help charity.

I just had a call from this number, where the phone goes dead as soon as you answer. Annoying.

Just to add - also get called regularly from CCS advice. Checked their address, and yes, you guessed, same as above.

They recently had their licence suspended for not upholding TPS guidelines.

Why would anyone legit have to use multiple names and websites? I think we all know the answer to that one!

ive done the same they are so persistant but told them today i want to cancel...ive been told i will receive a cheque within 28 days...wait and see i only have myself to blame if it is a scam

this company phned me almost a year ago saying they could get my credit card cleared . i stupidly give my detail,s and an £850 payment up front ,still nothing cant get though on phn no keep,s u hanging on line for 15 min,s then goes dead .

They called me several times and I eventually took up the offer but stupidly did not realise that they actually debited one of my credit cards for £1200 during the call. I immediately called back under the 14 day agreement and asked for my money back but they said that the manager was on holiday and no one could sign the cheque. I suggested that they put the money back on the card that they had just got the money out of but they said that they had no access to my account any more. I phoned and emailed for 3 months before the cheque arrived. As I am a pensioner the £1200 was well needed in my account and not there’s. They had put me under a considerable amount of stress over the period. I actually had to write to the Ministry of Justus before they would do anything.

DO NOT TOUCH WITH A BARGE POLE

This number called my mobile but I didn't answer ti (for obvious reasons!)

amy how come every time i try to ring them to see how my claim is going all i get is answer machine it is now 9months and no word for months

http://www.guardian.co.uk/money/2013/feb/03/redress-claims-never-saw-cash

Redress Claims customers who never saw their cash

Customers who paid Redress Claims to get PPI money find they are out of pocket

Anna Tims

The Observer, Sunday 3 February 2013

The letters are depressingly similar:

London RT of London was cold called by a company called Redress Claims which promised to reclaim mis-sold payment protection insurance for her on a no-win no-fee basis. "I paid £450 for them to look into potential claims on each credit card and was told I'd get the money back if the claim was unsuccessful. I've never received any claim money, or a refund."

AB of Humberside paid Redress Claims £1,700 in 2011 after being cold called. "We trusted them, as we are desperate financially. They did obtain £958 for mis-sold PPI on a mortgage for which they charged an additional fee of £287. And £1,419, £608 of which they pocketed despite the promise in their terms and conditions that they would deduct no more than 25%."

SG from Coventry found that £3,855 had been removed from her credit card after a cold caller from Redress Claims gave her a hard-sell in April 2011. "I never received any bill or acknowledgement of this payment and they've since demanded further payments," she says.

PR of Southport, Merseyside paid a similar upfront fee which he was told was refundable if his six claims were unsuccessful. One claim was won but he was told to pay an extra £149 per claim to a company called Credit Clear Services to have the outstanding five resolved.

R E-H found £3,245 removed from his account, £590 of it for invalid claims. "I made more than 20 attempts to get the £590 back but none of my messages was replied to. They managed to get me £120 back from one credit card issuer and £32 on another and charged me £100 fee for each. Now I've had a letter from Credit Clear Services telling me my contract has passed to them and I must pay £99 for them to proceed."

After a long overdue investigation by the Ministry of Justice, Redress Claims's licence to trade was suspended last month due to breaches of the code of conduct. "We will take further action if breaches are not corrected," says an MoJ spokesman.

Given that a suspension can be lifted after three months if a company gets its act together, and given that Redress Claims will have made a consoling profit in the 18 months it has been allowed to operate, this is unlikely to pain its director, Naman Hussain.

Suspension does not stop companies dealing with refund requests from customers whose cases are pending, and the MoJ recommends they write asking for one.

Simon Helliwell, director of Credit Clear Services, which provided "auditing and legal services" for the company, declares that Hussain will be pursuing "other interests" and would not seek to reinstate the licence when the three months is up.

"We've agreed to take the thousands of unresolved Redress Claims' cases off them for no extra charge and will proceed on a no-win no-fee basis," says Helliwell, who insisted that "in comparison with many in the market Redress Claims was not that bad".

He was vague, however, about what percentage of any claim would be deducted in fees. "We'll abide by Redress Claims's terms and conditions," he says and admitted he didn't know what percentage these specified.

As compensation claims for mis-sold PPI can be made for free with a form provided by the Financial Ombudsman Service http://www.fsa.gov.uk/consumerinformation/pro ... /claim-back-ppi , anyone who paid Redress Claims by credit card should consider applying for a refund from their card issuer, which is held jointly liable under section 75 of the Consumer Credit Act. Some debit card companies also offer chargeback if a company is in breach of contract.

Sadly, though, many are likely to be left out of pocket and will have learnt NEVER to hand bank details to a company that COLD CALLS.

Anna Tims writes your wrongs. Got a problem you want Anna to look into? Send your dilemmas to your.problems@observer.co.uk

http://www.guardian.co.uk/money/2013/feb/03/redress-claims-never-saw-cash

Redress Claims customers who never saw their cash

Customers who paid Redress Claims to get PPI money find they are out of pocket

Anna Tims

The Observer, Sunday 3 February 2013

The letters are depressingly similar:

London RT of London was cold called by a company called Redress Claims which promised to reclaim mis-sold payment protection insurance for her on a no-win no-fee basis. "I paid £450 for them to look into potential claims on each credit card and was told I'd get the money back if the claim was unsuccessful. I've never received any claim money, or a refund."

AB of Humberside paid Redress Claims £1,700 in 2011 after being cold called. "We trusted them, as we are desperate financially. They did obtain £958 for mis-sold PPI on a mortgage for which they charged an additional fee of £287. And £1,419, £608 of which they pocketed despite the promise in their terms and conditions that they would deduct no more than 25%."

SG from Coventry found that £3,855 had been removed from her credit card after a cold caller from Redress Claims gave her a hard-sell in April 2011. "I never received any bill or acknowledgement of this payment and they've since demanded further payments," she says.

PR of Southport, Merseyside paid a similar upfront fee which he was told was refundable if his six claims were unsuccessful. One claim was won but he was told to pay an extra £149 per claim to a company called Credit Clear Services to have the outstanding five resolved.

R E-H found £3,245 removed from his account, £590 of it for invalid claims. "I made more than 20 attempts to get the £590 back but none of my messages was replied to. They managed to get me £120 back from one credit card issuer and £32 on another and charged me £100 fee for each. Now I've had a letter from Credit Clear Services telling me my contract has passed to them and I must pay £99 for them to proceed."

After a long overdue investigation by the Ministry of Justice, Redress Claims's licence to trade was suspended last month due to breaches of the code of conduct. "We will take further action if breaches are not corrected," says an MoJ spokesman.

Given that a suspension can be lifted after three months if a company gets its act together, and given that Redress Claims will have made a consoling profit in the 18 months it has been allowed to operate, this is unlikely to pain its director, Naman Hussain.

Suspension does not stop companies dealing with refund requests from customers whose cases are pending, and the MoJ recommends they write asking for one.

Simon Helliwell, director of Credit Clear Services, which provided "auditing and legal services" for the company, declares that Hussain will be pursuing "other interests" and would not seek to reinstate the licence when the three months is up.

"We've agreed to take the thousands of unresolved Redress Claims' cases off them for no extra charge and will proceed on a no-win no-fee basis," says Helliwell, who insisted that "in comparison with many in the market Redress Claims was not that bad".

He was vague, however, about what percentage of any claim would be deducted in fees. "We'll abide by Redress Claims's terms and conditions," he says and admitted he didn't know what percentage these specified.

As compensation claims for mis-sold PPI can be made for free with a form provided by the Financial Ombudsman Service http://www.fsa.gov.uk/consumerinformation/pro ... /claim-back-ppi , anyone who paid Redress Claims by credit card should consider applying for a refund from their card issuer, which is held jointly liable under section 75 of the Consumer Credit Act. Some debit card companies also offer chargeback if a company is in breach of contract.

Sadly, though, many are likely to be left out of pocket and will have learnt NEVER to hand bank details to a company that COLD CALLS.

Anna Tims writes your wrongs. Got a problem you want Anna to look into? Send your dilemmas to your.problems@observer.co.uk

Now Consumer reclaim  have gone into liquidation, you will have to write to your credit card company and claim under the consumer credit act of 1974/section  75 and try and get the lost amount off the credit card balance. Virgin  (MBNA) telepho ned me to tell me to do just that and I have written to them today.(26/02/2013)

I paid consortium reclaim £2502.00 to get a credit card amount sorted. They never did a thing for me and now they have gone into liquidation, they never will. My credit card company (MBNA) telephoned me last Thursday and told me that  I should write a letter to the MBNA  Billings Department and apply for repayment under the Consumer act,1974,section 75. I thought this is very commendable of them.They told me the date and amount stolen.