08448006080

I have just noticed on my credit card statement a debit of £10.99. I have no idea who it is and have just found that the same debit has deen made for at least the last three months.
I have got to get to the bottom of this or go back to only dealing in cash!

this AG support is a so called insurance that dixons/currys offer.No make that fraudulently sell you without you knowing..Whatever happens to your computer this insurance just so happens to cover everything else but that one problem your computer has.It's a scam so cancel A.S.A.P by calling 08448006080

HI I HAVE  A CLUE   WHO THIS COMPANY IS . THEY ARE AN ENGLISH COMPANY.

http://www.dixons.co.uk/gbuk/Whatever-Happens-412-theme.html

Cancellation Period

If you pay monthly you can cancel within 14 days of purchase by calling us on 0844 561 1234. Providing the service has not been used we’ll give you a refund on any payment made. After this period you can cancel at any time by calling us on 0844 561 1234, but please note that if you do this you will not receive a refund.

If you have bought a 2, 3 or 5 year term and are not completely satisfied, you can cancel it within 45 days of purchase. Please call us on 0844 561 1234 and if you haven’t used the service we’ll give you a full refund. If you want to cancel your agreement after 45 days from purchase you’ll be entitled to a pro rata refund.

You may also give notice of your intention to cancel your agreement by writing to us at:
KNOWHOW™ Customer Services, PO Box 1686,
Sheffield S2 5YB, England.
Calls charged at 5p per minute from a BT landline, calls from other networks may vary.

Your service agreement is with DSG Retail Ltd. Registered office Maylands Avenue, Hemel Hempstead, Herts HP2 7TG. Registered in England number 504877.

HELP:
However, if you were signed up without your knowledge the FSO will get the DSG retailer (Comet, Dixons, PC World etc) to refund you in full if DSG refuse irrespective of the terms above.
http://www.financial-ombudsman.org.uk/consumer/complaints.htm
Guidance from the FOS to claim:  
Tel: 0300 123 9 123 or 0800 023 4567 8am to 6pm, Monday to Friday

Does anybody know what this number is?

I suspect I am the worst offender on here..  
I had the same three month deal as others, which I also refused, and yet it has taken me over 2 years to get around to cancelling the support.  I work in IT, which makes it even worse.
I need to wait until the next billing period to see if they are telling the truth, but it does seem to have been a very simple process to cancel with just a single call.

This number appeared unexpectedly on my credit cad statement with the description "Recurrent transaction product support AG" after I had bought a computer from PC World. I had in fact taken out a 5year support agreement with the product and paid up front for it. Rang the number and nice lady apologised for the "duplication" and said the transaction will be cancelled and the money refunded to my credit card. I shall check next statement scrupulously to make sure it is!

Yep - I've had the same, £7 a month.

I bought a new PC from PC World. They told me it "came with" insurance. When I told them I didn't want it they said I could have three months free. I was quite clear that I didn't want it and made sure they had not charged me for it when I paid for the computer by card in the store.

However, a month later and the £7 / month charge starts occurring.

I think it is a scam really so have reported it as a fraudulent transaction to my card company who have refunded it.

This nr. belongs to a 'contract' we did NOT sign when we bought our laptops/PC's from Currys, London!  I have the same problem and they charge me every month for 'product support'!  I have a huge problem after SEVEN months to stop this debit order, which I did not sign!  I live in South Africa and visited London - why do I need product support!  This should be stopped immediately.  I need someone to help!

I have been charged over £7 for several months. I have twice tried to cancel it with my credit card company and have now received a letter from the card company saying they cannot cancel as 'the agreement is between yourself and Product Support AG' I did not take out any insurance. Watch out for this scam

I would refer your card company to this website so they can see how many others got scammed. Also, in a post on this page there is a link that you can click on if you were signed up in error, and they promise to refund you in full and stop the debits to your card.

It's Dixons/Currys Masterplan. They're crafty. I've been paying over £10 a month for 3 months as cover for my old fridge. I would never have knowingly signed up for it. Keep alert. They didn't call me but have been charging my credit card (the one that I bought the fridge with years ago).

Dixons/Currys/PC World do this all the time. You really need to check your receipt. The direct debit is some how set up by your card when swiped at the till.

08448006080 is Matercare's phone number for those who want to know. I used it to check that my TV protection policy was activated OK after my direct debit did not appear on my online bank account.

Please confirm to if this site is a valid site

i have been charge £3.50/month, I didn't notice that until my credit card lost. I checked the last transaction one my credit card that was from debited £3.5 0 from ProductionSupport AG - 08448006080 GBP. i checked my last 3 monts statement. OMG, they charge me for a few month.  who give the promision get my money away?
I need to report to police.

Curry's - Product Support AG08448006080GBR.  I also have been charged monthly without 'studpidly' not really knowing about it.  I am going to cancel it immediately.

been charged £3 on my credit card with this number product support ag, no idea what it is

See all the postings before yours for details.

Thanks for this posting - I called the number, very helpful service from Comet/PCWorld - my cover is for a laptop they reminded me that it is due for it's 'Health Check' took out cover as for student daughter and previous laptop had had a disaster at critical time in her exam schedules.  Will ge the health check and then decide if its worth continuing.