81002

you have been sending me txt messages for some time now that i didnt subscribe to ,so i have been in touch with my mobile company and they have told me to DEMAND a full refund from your company

I had the same scenario with my daughter's phone. We deliberately did not tell her what her number was, and if she wanted to text anyone she should ask for their number, put it in her contact/address book so that when a text came through she would know who had sent it, and whether it was OK to reply. She has NEVER has a text (as far as we can see) or sent a text to any of these short-code numbers, yet we have been hit for £90 this month on her bill. Orange say they can't do anything about it. Another fraudster in this area is Jamster. Beware! I'm not sure sending 'STOP' does work, as I have been caught in this way (only once) despite sending STOP to the number displayed. It's a real scam and OfCOM should really clamp down on it.
For the record, my daughter is a reall poppet and NOT underhand in any way, so I have no doubts about her integrity, and also, I don't think she'd know how to activate one of these premium (gutter) services.

I have been receiving unsolicited messages now for two months Total Cost £40.00 vodafone not helpful at all about reimbursing me with any of the cost. I have not done anything with zingtone to warrant this. It's about time they were taken to task

they complain i don't have enough credit to read their message, having stolen my credit in the first place

Does that number work because i text it and it said mine had been stopped and i havent topped up again yet? let me no asap!

Text stop to 88770. it stops it straight away. I also tried ringing the company but trust me, there is no way of getting your money back

Been receiving texts from 81002/zingtones for who knows how long. Upon realising I replied STOP to the message.

I then rang a company called PhonePayPlus who advised me to ring zintones and ask for a refund. I was VERY unsure of this and never believed I would get a refund, but I did. Within 5 days I received a cheque for the full amount.
I would advise anyone in a similar position to do the same.

Have also received no messages since :)

These scum are still at it .. my 10 yr old's mobile bleeped 3 times in under a minute then same thing again 6 minutes later. £9 of credit gone & we only topped up last night. This needs proper investigation to ensure that no-one else get ripped off.

Have just gone onto 'Their' website & found customer services number. I have rung them & complained in the strongest way possible .. they tried to tell me that the Service was set-up a while ago!!! No it certainly wasn't. I impressed upon them that subscription is only available to 16yrs+ & that my child is only 10 therefore they are breaking their own T&C's. Was told subscription would be cancelled forthwith. I then said as nothing had been ordered or obtained that they had claimed £9.00 under false pretences. I have been assured that a cheque will be sent to me for the full amount. 2 more msgs have since come through stating that we are now unsubscribed. I will give them 5 working days to get the cheque to me or they will hear from me again.

For anyone else wishing to claim a refund here is the number
08452251808.  It was option 7 to speak to advisor.
Good Luck

nothing that can be done about this I am afraid. just never give your number out to anyone online. they got 10 euro off me ;-(. lesson learned

just because somebody knows my address doesn't mean I have given them permission to burgle my bloody house.

the Networks are debiting peoples accounts and topup credits on WIN's behalf without having EXPLICIT CONSENT........its theft.

Well no-one has commented to my ealier msgs 13/5/12 but thought I'd update info just in case any other unsuspecting customer chances to come by looking for answers.

Following my irate phone call I got a cheque to refund the £9 credit they had taken from my daughters credit.

Here again is the number for Zingtones customer service dept for those wishing to claim a refund
08452251808.  It was option 7 to speak to advisor.
Good Luck

tuke 9pound fime my top up put back on my phone number is 07855020259 tuke it81002 free msg

same hare got my phone bill and there is an extra £25 on it been on to my phone provider and they say they cannot block them

I got duped in to receiving these 81002 txts. Stopped as txt suggested. Now they are saying i should txt REFUND to this number as a tech error means they want to refund me, as long as i txt my name and address to the number. I don't think so!!!! Any one else had experience of this?

Hi can i ask you what provider you are with please because my son who is 15 is getting the same messages and when i phoned o2 they told me they could not put a block on these messages

E MAIL   help@zingtones.co.uk
guess what?sent back as no mail address

I agree with everything you say but for the part your daughter is a minor everyone should not have to put up with this type of rip off I have had 8 messages sent to me on my new contract phone at £1.25 a time it then came off my account without my knowledge I will be looking to get this money back whatever it takes

I have had 8 Texts from one of these rip off companys  and was charged £1.25 per text without even replying to them this country is to soft on this type of rip off if i had my way they would be put against a wall and shot
I would be happy to be one of the people to do it if the law allowed it

Got charged £4.50 for responding to a crown carveries survey