82288

I have been informed by the Company 02 that you are a third party implying that your company (Enquire.XINWIN.CO.UK have taken money from my account by over £40.00 and if you fail to refund that money to me I shall no alternative but to seek damages for fraud and carrying out a business which operates outside the law. I have never entered into any Competitions. The details have been provided to me by 02

I won't my money back pls I am not reach

Going to take. £4.50 weekly thru phone account

I am receiving Texts from a number that O2 said they would block Looks as if I have to get O2 into the local county court

Theses people are absolutely the lowest of the low !
They are praying on people who are vunrable and should be stopped imidatley

Charged me and I didn't know I was being charged

XINION LIMITED scam send you text that cost you £5 to receive

Same happened to me. Called EE the first time who are alright to get my £4.50 back by an Indian accent coworker, good service.
And I told him to block its account so it will not happen in future.
But after a week, it happened again, rang EE, waited for over half an hour, a scotish account coworker was a bit rude, without helping me to get my £4.50 back, just told me to deal with it myself, straight away put me on hold, switched me to India branch, an Indian coworker sorted it all out for me without any hassle.
I think EE earn enough from this market, that rude scotish worker can get away with it cause I had no chance to get her name!

To stop this nonsense take money away from you, I guess first put 82288 in your dailling name list,
then type stop. That costed me 10p.
Hope this will end here. (But I saw someone said it might not really work.)

i was also scammed by this company after doing an on line quiz to win an i pad.
Was then charged £5 by text message with the additional information that I would now be charged £4.50 a week.
Rang phone provider who have placed a block on any further charges from XINWIN.
I have also blocked this caller on my phone and reported XINWIN to of com. Hope I do not have any more dealings with them and will not be responding to any more invites to win phones or iPads.

Was told by my 3 network it was FONIX MOBILE LTD have text stop to 82288 but my fone bill is double what it should be.said you could cancel it and give refund .
Many Thnx
Sharon

I keep getting call from 88227 and 855955 each costing me £4.95, I cant stop the text message coming through

I have been charged £3.75 every wed for five weeks = £33.75 I am a pensioner and can't afford bills like this I have contacted xion but cannot download the
Refund form

PhonepayPlus has,   at last,   the following information about shortcode number:
82288

Customer care number:     0333 202 7721
Customer care email:     contact@customercaredepot.co.uk
Search result provided by:     Xinion Limited
Service connected on:     16 January 2015
Service terminated on:     This service is still operating
Name of service:     Dedicated Shortcode
Type of service:     Competition - non-scratchcard
Service description:     Xinion Limited has not provided this information
How much does this service cost?     Xinion Limited has not provided this information

If you would like to find out more about this service or have a question about it then you should contact Xinion Limited

10 Priory Avenue
Northwich
CW9 8UA

If you want to log a complaint to PhonepayPlus you can call our helpline on 0800 500 212 (Mon-Fri, 0900-1700).

Companies house records show:
Name & Registered Office:
XINION LIMITED
3RD FLOOR,
207 REGENT STREET
LONDON
ENGLAND
W1B 3HH
Company No. 08643901

Mr. Stephen Buckley is the company director of Xinion Limited.

The customercaredepot.co.uk Domain also uses the same Northwich address:
Domain name:
   customercaredepot.co.uk

Registrant:
   Brad Stevens

Registrant type:
   UK Individual

Registrant's address:
   10 Priory Avenue
   Northwich
   CHS
   CW9 8UA
   United Kingdom

the risk of plagiarising another contributor's research, especially when it's 18 months old (bob, page 1, June 2015!!), is evident. Xinion is no longer at the location you "report" and Stephen Buckley resigned his position.
Your end of term report would read: "Keith tries hard but can sometimes be unreliable when he does not pay attention to detail - 2/10"

I did inform my phone company and they put me through to some woman who claimed to be from the company she gave me a website address which doesn't work and told me once I filled in my details I would get a refund.  I did not sign up for this or the lottery number texts. Have cancelled my direct debit to my phone company and told them what I have done they have escalated my complaint and I am waiting on a phone call from one of their managers. I have also contacted the police and filled in a fraud report

I was deleting my texts today when I came across a text 82288 like a fool I opened the text which told me I had been entered into the lottery I have texted them to stop

I am not sure how companies like this are allowed to operate. Taking advantage of people, and charging them recurring £4.50 a month for services they never signed up for knowing that stealing a small amount from a lot of people can make you a lot of money even if they cancel after 1 month. I've had several unsolicited messages from this company and on investigation found many many people have also had the same problems. The below was from a complaint posted on Money Saving Expert. Companies House has a great feature allowing you to look up the office holders in a company. It looks like both Remote Games Ltd and Xinion Ltd have the same directors:

Carl Barker
Gary Cooper
Colin Mc Caffery
Robert Morley

Companies House also allows you to look at any office holder and see what other companies they are associated with. Between them they also seem to be involved with:

EYEGAMES LIMITED (08320399)
GEAR DIGITAL LIMITED (09512370)
BMCM MOBILE INNOVATION LIMITED (07530891)
BMCM DIGITAL LIMITED (09259025)
STANROSE SOLUTIONS LIMITED (07703324)
IN-NUCE LIMITED (07118472)
MCC VENTURES LIMITED (07713595)
RJM CREATIVE LIMITED (06167749)

All of these companies are heavily involved in SMS Fraud and unsolicited SMS campaigns yet continue to be allowed to operated. I will also be raising the above with the FCA, ICO, Gambling Commission and PhonePayPlus.

Been charged a fortune keep getting txt after txt just deleting but still get charged don't even open message.