01274663293

Sarah,

I have also been receiving calls from Redress and my issue is with them, I read this site and I can see that Unique Prospects have done nothing wrong, I suggest you read all the info before making such outlandish accusations or mention the removal of trousers, perhaps you should stay out of the playground, stay in the classroom and learn to read.

As a company owner I can only feel sorry for Unique as they appear to have been dragged into a concern which is not their fault. I can even see a post earlier from Redress Claims themselves confirming the data was not bought from Unique perhaps I can point you in this direction http://www.specsavers.co.uk??

Best wishes,

Clive.

Companies House info

Status: Active
Date of Incorporation: 24/12/2008

Country of Origin: United Kingdom
Company Type: Private Limited Company
Nature of Business (SIC(03)):
7486 - Call centre activities
Accounting Reference Date: 31/12
Last Accounts Made Up To: 31/12/2009  (DORMANT)
Next Accounts Due: 30/09/2011
Last Return Made Up To: 14/06/2010
Next Return Due: 12/07/2011
Last Members List: 14/06/2010
Previous Names:
Date of change     Previous Name
01/11/2010     DEBTS SORTED LIMITED
UK Establishment Details
There are no UK Establishments associated with this company.
Oversea Company Info
There are no Oversea Details associated with this company.

Sarah,

I am not sure what your problem is but it is clear that you havent bothered to read the posts on this site (especially the one where Redress Claims confirm we have NOT provided them with data since last year)

So how may I ask have you come to the conclusion that we are to blame in anyway? For the record we HAVE passed the matter on to our solicitors because we have played NO part in this situation whatsoever. When we provided data to Redress EVERY record was cleansed against the TPS register to ensure no one was registered. The issues have only arisen since Redress Claims changed suppliers.

At least there are some decent consumers who have the sense & intelligence to see that the only people to blame here are Redress Claims. You have stated you are going to the ICO - great news because we already have & they are aware of the situation & they also know we have played absolutely no part in this matter.

Ridiculous!

Mark Turnbull
Unique Prospects

ring every day. Pick up to find dial tone. Is extremely frustrating. Am privately listed too.

Have had several calls from this number in past week. When answered get tone as if caller has hung up. This is now feeling like harrassment.

just been getting calls from this number too. Always hangup as I answer then I can't call them back. Just rude. Filled in the ofcom complaints form.

Woo, just as I was typing this they phoned back! Redress Claims indeed. Asked them to be removed from their system. No idea how they got my number as I normally refuse to share my details.

I've had so many silent calls from this number it is driving me to distraction.

I discovered, thanks to this site, that the calls were coming from Redress Claims and as I was emailing them to ask them to remove me from their database they telephoned again and I managed to actually speak to someone.

I have told them in no uncertain terms that I wished to be removed from the database and that I was registered with TPS, at which point the person at Redress Claims did not apologise but simply asked if I paid TPS for their service. I told him it was nothing to do with him what payments I made and to whom but he was nothing short of rude.

I have reported the silent calls to Ofcom too, perhaps if we all do this Ofcom will eventually investigate.

I am called almost weekly by Redress Claims; initially in November (which from the above coincides with Unique Prospects flogging them phone lists) and thence almost fortnightly.

I've had a look at the company links above, and with a little help from Mr Google, it seems that the directors of Redress have a history of dissolved companies and data abuse.

This begs the question, if I can spot this, why can't a data dealer? Is it because they are amateurs who omit to conduct due-diligence on buyers?

Why do UP feign indignation and protest their innocence so insidiously when it is precisely because of UP's shortcomings that RD managed to acquire our numbers and thus plague us?

(Clive, who are you to criticise another's opinion based upon what they have experienced? Are you a Unique Pillock operative?)

No message left by the caller.

01274663293 keep telephoning my telephone number.when i answer it nobodt  there.who is this nubber pleasr.

Telephone rings from 01274 663293 a few times every day.  When I answer it there is either nobody there or they cut off immediately  So annoying.

Can you please stop this number calling me 3 times a day without anyone answering. Even dough i put the phone down i does not cut off they are still on the line playing music and saying my call is important to them but i havn't called them. so stop now

I have been getting calls from this number since before Christmas, all I do now is look at caller number and don't bother to answer, when I accidentally pick up I just hold the phone until it turns off, which is not long.

just had cold call from Jemma at PPI advice line 01274663293. nice girl  but advice not required, wish she would stop calling.

Keeps on calling but never speaks to me its really annoying.

Here's another clue:

https://whocallsme.com/Phone-Number.aspx/08446882753/2

Make of this what you will, just sent this to Redress Calims, the Ministry of Justice and Telephone Preference Service.

Dear Sirs.

It is with regret that I finally find it necessary to make a formal complaint regarding Redress Claims:

Unit 3, The Courtyard
Midpoint
BD3 7AY

Over the last 2 months I have been inundated with calls from this company (from phone number 08446882753).

When I initially heard from Redress Claims I explained that my number is registered with the telephone preference service, and therefore I should not be receiving unsolicited calls.  I asked for the details of the data supplier from whom they had purchased my number, and asked for my details to be removed from the Redress Claims database.  The call operative who made the initial contact (Sarah) told me she was unable to supply the information regarding the data supplier, however, she told me If I called 08448246676 then they would be able to assist me.

On calling this number (waiting 8 minutes to be connected) I found this was the inbound sales line, I was answered by a lady called Syma who had no idea what I was talking about, when I explained I was calling for information regarding who supplied Redress Claims with my number.  I asked to speak to a manager and was transferred to a gentleman called Alex who claimed to be a senior advisor. Alex was not able to provide me with any information as such queries are handled by the outbound call centre manager.  I asked to be transferred and was informed this was not possible on their phone system.  I asked for a direct number for the call centre manager and was told he could not provide me with this information.  I then asked if Redress Claims have a compliance manager. I was told yes, and when pushed he gave me the name of Conner Fitzpatrick and a direct number of 01274260024.

I called this number several times and each time it was transferred (internally on a system which does not allow internal transfers) to an answer service.

I called back the next day on the 08448246676 number and spoke to a lady called Sarah.  I explained the problems I was having and she gave me a name of Nasser (call centre manager) and a number of 01274260031.

I eventually managed to get hold of Nasser the following evening.  I explained to Nasser the issues outlined above.  He tried to stall, telling me he would have to request the details of the information supplier. It was at this point that I explained to Nasser that I had an understanding of predictive diallers, and I knew he should be able to obtain the details of the data supplier quickly enough for me to remain on hold while he looked up the information.  Nasser came back to me a few minutes later with the company name of D.M.C. and a contact number of 08000833767.  I also asked how often Redress Claims purge their record of TPS registered numbers ,as my number has been registered with the TPS for years. I was also concerned as I was asked for by my surname, a surname I have only held since 20/08/10 when I married and took my wife's surname. I was told every 3 to 4 days.

I have called the number supplied to find it belongs to a company called Gem. After talking with a director at Gem, I found that Gem bought the data providing side of DMC some 4 years ago and Gem only deal with business to business contacts. Gem has not supplied any data to Redress Claims.

If DMC had provided the data to Redress Claims, it is obviously old data provided over 4 years ago. If Redress Claims purge their records of TPS registered numbers every 3 to 4 days, how is my number still listed 4 years later?

A couple of days later my wife took a call from Redress Claims. When my wife asked who the data supplier was, she was told Aquarian (no number offered to my knowledge).

Yesterday evening I received yet another call from Redress Claims.  I asked the outbound operative to put me through to Nasser.  Nasser came to the phone and I introduced myself. I reminded him of the conversation we had previously had.  Nasser expressed great embarrassment to be talking to me again within a week, and went on to explain that Redress Claims are having issues with their dialler system.  Nasser promised to resolve the situation and ensure I received no more calls.

This evening I received another call from Redress Claims. I immediately asked to speak to Nasser and was told there was no one there by that name. I explained that I was aware that Nasser was the call centre manager and I had last spoken to him yesterday. The operative then agreed to connect me to Nasser.  She came back to me and explained Nasser was busy at the moment and would I mind holding.  I agreed and was promptly cut off.

I called Nasser on his direct number 01274260031 and a gentleman answered the phone explaining Nasser was unavailable.  I asked who I was talking to and was told Mr. Hussein.  I asked Mr. Hussein what his position was with Redress Claims and was told a company director. I asked a director of what, and was again told, a company director.

I explained to Mr Hussein all that had gone before. Mr. Hussein apologised and again went on to blame dialler problems.  I also expressed my concerns at the issues which I consider to be systemic rather than training issues with individual staff i.e. staff who were obstructive and on occasions lied.  Mr. Hussein stated he would look into my complaints and ensure my number was removed from the dialler permanently.  Mr. Hussein offered to call me back when this was done. Mr Hussein went on to confirm that their database is purged of TPS registered numbers every 3 to 4 days.  He then contradicted himself telling me they rely on the data provider to provide data which has already been TPS purged and he would take it up with the data supplier. I reminded Mr Hussein that as the data user, Redress Claims were responsible for doing this and not supposed to be relying on the data supplier.

As I would only be in a position to take his word this had been done, I declined his offer on the basis that if I was called again by Redress Claims, I would call him directly. I asked for his direct number and was given 01274260024.  Although I did not mention it to Mr. Hussein, you may notice this is the same number I was given for Conner Fitzpatrick.

Redress Claims have repeatedly failed to remove our details from their records, have proven obstructive at the lower echelons of the organisation, and have lied or dissembled throughout, all the way up to director level.

Incidentally Redress claims show the following disclaimer on their web site:

Redress Claims is a trading style of Redress Financial Management. Redress Financial Management is regulated by The Ministry of Justice in regards to claims management activities; its registration can be found on the website www.claimsregulation.gov.uk. Redress Financial Management LTD is a company incorporated in England and Wales, company number 06240014, its registered office is Bradford Chamber Business Park, New Lane, Bradford BD4 8BX

The hyperlink to The Ministry of Justice does not work,

Yours faithfully.

xxxxxxxxxxxxx
CC The Ministry of Justice
Redress Claims
Telephone Preference Service

Call from Redress Claims yesterday afternoon to "apologise" about their constant whining calls.

Website: www.redressclaims.co.uk http://whois.domaintools.com/redressclaims.co.uk

To help you stop Redress Claims calling you for PPI claims etc here's a tel number list.

1. Numbers to COMPLAIN on:

Naman Hussain : Director:
https://whocallsme.com/Phone-Number.aspx/01274260024 01274 260024

Supervisors:
https://whocallsme.com/Phone-Number.aspx/07912076090 07912 076090

Connor Fitzpatrick-Bryne : Compliance & Legal Matters : cfitzpatrick_bryne@redressclaims.co.uk
https://whocallsme.com/Phone-Number.aspx/01274260026 01274 260026

Nasser : Call Centre Manager:
https://whocallsme.com/Phone-Number.aspx/01274260031 01274 260031

Jaspreet Sahota: Manager: j.sahota@redressclaims.co.uk
https://whocallsme.com/Phone-Number.aspx/07967161627 07967 161627

2. Sales calls numbers to BLOCK:
https://whocallsme.com/Phone-Number.aspx/01274260010 01274 260010
https://whocallsme.com/Phone-Number.aspx/01274442168 01274 442168
https://whocallsme.com/Phone-Number.aspx/01274449197 01274 449197
https://whocallsme.com/Phone-Number.aspx/01274663293 01274 663293
https://whocallsme.com/Phone-Number.aspx/01274925390 01274 925390
https://whocallsme.com/Phone-Number.aspx/01616602344 01616 602344
https://whocallsme.com/Phone-Number.aspx/07024122123 07024 122123
https://whocallsme.com/Phone-Number.aspx/08002922233 0800 2922233
https://whocallsme.com/Phone-Number.aspx/08446882753 0844 6882753
https://whocallsme.com/Phone-Number.aspx/08448246676 0844 8246676
https://whocallsme.com/Phone-Number.aspx/08448569042 0844 8569042

Companies involved:
06240014 Redress Financial Management Ltd. (Director N Hussain)
http://www.companiesintheuk.co.uk/Company/Find?q=06902114

06902109 Redress Debt Management Ltd. (Director N Hussain) (Dissolved)
http://www.companiesintheuk.co.uk/Company/Find?q=06902109

06902114 Redress Marketing Ltd (Director N Hussain)
http://www.companiesintheuk.co.uk/Company/Find?q=06902114

Regulators to complain to:
MOJ Ministry of Justice www.claimsregulation.gov.uk
Claims Management Regulation Registration No. CRM16616
https://www.claimsregulation.gov.uk/details.aspx/16616/
Helpline: 01283 233309
Complaints: consumer@claimsregulation.gov.uk

TPS Telephone Preference Service wwww.tpsonline.org.uk
Complaint form: http://complaints.tpsonline.org.uk/Consumer/
Helpline: 020 7291 3320
Email: tps@dma.org.uk

ICO Information Commisioner's Office www.ico.gov.uk
Data Protection Registration Number: Z1575362
http://www.ico.gov.uk/ESDWebPages/DoSearch.asp?reg=4901364
Helpline: 01625 545745 & 0303 123 1113
Complaints Guide & Forms: http://www.ico.gov.uk/complaints/data_protection.aspx
Email: mail@ico.gsi.gov.uk

When I saw this I rang 08448246676 (at the end of April), but I am still getting at least 2 calls a day!

Who and why is calling me from this number which always just does 3 rings then stops---I'm an OAP and can well do without these really annoying calls, which also come from others in the Bradford area---will someone cut them off please. (:-(

keeps ringing the land line but we do not know who it is.